Administrative Support Data Entry

Jamia Howard

*** ****** ***, *** **

Hempstead, NY 11550

631-***-****

*****.*******@*****.***

SUMMARY OF QUALIFICATIONS

• Dedicated professional with extensive experience working in clerical and healthcare settings.

• Capacity for working efficiently in both a team and independent working environment.

• Proven leader with a strong work ethic and a commitment to helping others.

• Experienced communicating with staff, management, and patients.

• Adaptable individual possessing strong analytical, solution-oriented and communication skills. SUMMARY OF SKILLS

• Detail-oriented

• Customer Service

• Time Management

• Typing

• Administrative Support

• Microsoft Efficient

• Data Entry

• Professionalism

• eClinicalWorks

• Problem Solving

• Knowledgeable in Cerner

• Athenahealth

• ICM-10-CM

• Applied Behavior Analysis

• CPT Coding

•

PROFESSIONAL SKILLS

Administrative

• Greeted patients and visitors with professionalism, ensuring a welcoming and supportive environment.

• Scheduled appointments efficiently to optimize providers schedules and minimize patient wait times.

• Verified insurance coverage, processed payments and submitted claims to third party payers.

• Handled high call volumes and resolve patient inquiries.

• Managed front desk operations including scheduling, patient intake, and administrative support.

• Prepared and organized patient records and documentation for efficient office workflow. Health Care

• Collected and documents detailed data on client behavior and progress toward treatment goals.

• Collaborated with BCBAs, educators, and support staff to develop and implement effective behavior intervention plans.

• Delivered 1:1 behavior therapy service using evidence-based Applied Behavior Analysis (ABA) techniques.

• Assist with personal care such as bathing, grooming, dressing, toileting, and hygiene.

• Monitor and record vital signs, including temperature, pulse, respiration, and blood pressure.

• Provide medication reminders to ensure adherence to prescribed schedules.

• Accompany clients to medical appointments, errands, or social outings (if permitted).

• Assist with prescribed physical therapy or daily exercises.

• Prepare and serve meals based on dietary needs and preferences.

• Support mobility by assisting with walking, transfers, and fall prevention. EXPERIENCE

• The Academy Charter School – Behavior Technician 2025 - Present

• Rockaway Home Care – PCA 2024 - 2025

• Optum/United Health Care – Medical Receptionist 2023 - 2025

• Lenox Hill Radiology – Receptionist 2021 - 2023

EDUCATION

• CUNY Lehman College – BA in Business 2023 – Present

• Long Island Nail & Skin Care Institute – Esthetics Certification 2022 – 2023 LICENSES/CERTIFICATIONS

• NYS Department of Health – Personal Care Aid April 2025 o Home Care Registry Number: 01327432

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