Jamia Howard
Hempstead, NY 11550
*****.*******@*****.***
SUMMARY OF QUALIFICATIONS
• Dedicated professional with extensive experience working in clerical and healthcare settings.
• Capacity for working efficiently in both a team and independent working environment.
• Proven leader with a strong work ethic and a commitment to helping others.
• Experienced communicating with staff, management, and patients.
• Adaptable individual possessing strong analytical, solution-oriented and communication skills. SUMMARY OF SKILLS
• Detail-oriented
• Customer Service
• Time Management
• Typing
• Administrative Support
• Microsoft Efficient
• Data Entry
• Professionalism
• eClinicalWorks
• Problem Solving
• Knowledgeable in Cerner
• Athenahealth
• ICM-10-CM
• Applied Behavior Analysis
• CPT Coding
•
PROFESSIONAL SKILLS
Administrative
• Greeted patients and visitors with professionalism, ensuring a welcoming and supportive environment.
• Scheduled appointments efficiently to optimize providers schedules and minimize patient wait times.
• Verified insurance coverage, processed payments and submitted claims to third party payers.
• Handled high call volumes and resolve patient inquiries.
• Managed front desk operations including scheduling, patient intake, and administrative support.
• Prepared and organized patient records and documentation for efficient office workflow. Health Care
• Collected and documents detailed data on client behavior and progress toward treatment goals.
• Collaborated with BCBAs, educators, and support staff to develop and implement effective behavior intervention plans.
• Delivered 1:1 behavior therapy service using evidence-based Applied Behavior Analysis (ABA) techniques.
• Assist with personal care such as bathing, grooming, dressing, toileting, and hygiene.
• Monitor and record vital signs, including temperature, pulse, respiration, and blood pressure.
• Provide medication reminders to ensure adherence to prescribed schedules.
• Accompany clients to medical appointments, errands, or social outings (if permitted).
• Assist with prescribed physical therapy or daily exercises.
• Prepare and serve meals based on dietary needs and preferences.
• Support mobility by assisting with walking, transfers, and fall prevention. EXPERIENCE
• The Academy Charter School – Behavior Technician 2025 - Present
• Rockaway Home Care – PCA 2024 - 2025
• Optum/United Health Care – Medical Receptionist 2023 - 2025
• Lenox Hill Radiology – Receptionist 2021 - 2023
EDUCATION
• CUNY Lehman College – BA in Business 2023 – Present
• Long Island Nail & Skin Care Institute – Esthetics Certification 2022 – 2023 LICENSES/CERTIFICATIONS
• NYS Department of Health – Personal Care Aid April 2025 o Home Care Registry Number: 01327432