Care Assistant Case Management

Danielle White

Redlands, CA *****

951-***-**** ************@*****.***

Professional Summary

Versatile and dependable administrative and care coordination professional with a completed certification as a Community Health Worker. Experienced in healthcare administration, client advocacy, and case management support. Skilled in managing front desk operations, coordinating services, and helping individuals access vital health and community resources. Known for delivering quality support through empathy, organization, and clear communication.

Core Skills

• Administrative Support & Scheduling

• Client File Management & EHR

• Case Management Coordination

• Calendar & Email Management

• Phone Etiquette & Reception

• MS Office (Word, Excel, Outlook)

• Confidential Documentation (HIPAA)

• Community Resource Connection

• Data Entry & Intake Processing

• Team Collaboration & Follow-Up

Professional Experience

Client Care Manager

ElderLoveUSA – San Bernardino, CA Nov 2024 – Jun 2025

• Provided administrative and case coordination support for home care clients.

• Scheduled visits, maintained calendars, and followed up with families and providers.

• Managed digital and paper files, ensuring accuracy and HIPAA compliance.

• Assisted with onboarding and staff schedules for caregiving team.

• Responded to phone inquiries, processed referrals, and tracked service authorizations.

• Conducted assessments and referred clients to housing, transportation, and public health programs.

• Advocated for clients during care transitions and provider interactions.

Home Care Aide

Liberty Senior Care Jul 2024 – July 2025

• Documented service activities and maintained accurate care records.

• Supported the administrative team with check-in logs and scheduling changes.

• Helped communicate between families and office staff for timely updates.

Direct Support Professional (DSP)

In-Roads Creative Programs – Rancho Cucamonga, CA Jun 2019 – Mar 2020

• Completed detailed documentation for each shift and updated case logs.

• Helped families complete forms and connect with local resources.

• Supported care teams by tracking client progress and administrative paperwork.

Remote Behavior Technician

Beach Cities Learning – Fontana, CA Aug 2022 – Jan 2023

• Managed remote session logs and submitted timely documentation.

• Communicated with families and office staff to adjust scheduling and follow-ups.

• Assisted in organizing virtual files and monitoring student engagement metrics.

Behavior Intervention Specialist

Maxim Healthcare Services – Beaumont, CA Oct 2023 – Jan 2024

• Coordinated service plans with schools and families; maintained client case notes.

• Handled scheduling, session reporting, and progress tracking in digital platforms.

• Supported administrative updates and communicated program goals with stakeholders.

• Connected families to community mental health resources and support programs.

Facility Manager

Little People World Inc – Beaumont, CA Sep 2016 – Jun 2018

• Managed program administration, including scheduling, staff supervision, and compliance reporting.

• Streamlined intake procedures and maintained operational records.

• Led team meetings, organized client files, and prepared documentation for licensing audits.

Education

Los Angeles Valley College

Community Health Worker Certification – Completed 2025

• Trained in health education, care coordination, outreach, and public health navigation.

• Gained hands-on experience connecting clients to medical and social services.

• Developed skills in health communication, documentation, cultural competence, and service planning.

Palm Springs High School

High School Diploma – Jan 2007

Certifications

• CPR & First Aid

• Home Care Aide Certification

Contact this candidate