Medical Records Care Coordinator
Resume:
Kimberly Henderson
Nashville, TN
************@*******.***
Experience
Community Health Systems • Nashville, TN • December 2020 - Present Clinical Placement Coordinator
• Receiving and sending electronic faxes
• Entering requests for bed assignments throughout the country into tele tracking
“electronic bed request” for multiple states
• Updating patient status who are submitted and waiting for hospitals transfers
• Outbound and inbound calls from multiple hospitals sending calls to the appropriate; sending calls to the appropriate representative for each state
• Entering new transfers to “central logic” a electronic chart
• Run daily reports for on call physicians
• Scan documents and enter into appropriate chart
• Training new hires
Sarah Cannon Cancer Center • Nashville, TN • October 2019 - December 2020 Clinical Care Coordinator
• Welcoming patients and checking them in for appointments on ECW
• Notifying nurse on arrival
• Answering multi-phone lines
• Create accounts using Meditech for new patient consults
• Prepping for daily office visits
• Making sure charts are up to date with face sheets labels and orders
• Assist patients with anything to ensure a pleasant experience on the visit Nephrology Associates • Franklin, TN • January 2019 - October 2019 Administrative Assistant
• Duties include: Checking Patients in and out using Netxgen
• Collecting copays
• Merging and indexing using Faxmaker
• Sending request for medical records,
• Request new referrals for new consults,
• Receiving medical records and indexing to the appropriate charts
• Answering multi phone lines
• Greeting patients with exceptional customer service
• Microsoft proficient
• Creating new charts for new patients
• Experienced with Meditech
• Handle bank deposits weekly for the copay collections
• Responsible for open and closing office
TriStar Centennial • Nashville, TN • October 2016 - January 2019 Unit Secretary
• Able to communicate with physicians and assist them with patients
• Assisting all staff such as answering multi-line phones, answering call light for 32 patients, notifying nurses and nurse assistants of patients immediate needs
• Responsible for contacting medical response team
• Responsible for all admissions and discharges to the floor in patient access system and physical charts.
• Experienced in training new unit secretaries to the hospital
• Proficient in Microsoft Office products, faxing, other computer programs including Easy ID, Right Bed, Citrix.
• Assisting with bed assignment with Bed Management
• Able to prioritize, problem solve, work as a team player and meet deadlines St. Francis Bartlett • Memphis, TN • July 2010 - June 2016 Unit Secretary of Oncology
• Able to communicate with physicians and assist them with patients
• Assisting all staff such as answering multi-line phones, answering call light for 32 patients, notifying nurses and nurse assistants of patients immediate needs
• Responsible for contacting medical response team
• Responsible for all admissions and discharges to the floor in patient access system and physical charts.
• Experienced in training new unit secretaries to the hospital
• Proficient in Microsoft Office products, faxing, other computer programs including Easy ID, Right Bed, Citrix.
• Assisting with bed assignment with charge nurse unavailable
• Able to prioritize, problem solve, work as a team player and meet deadlines ADDITIONAL SKILLS
Proficient in Microsoft applications (word, outlook, etc), customer service, medical records, Citrix, triage typing speed: 50+ wpm, spread sheets, multi-line phone system experience, proofreading and filing experience, medical office experience, medical scheduling, EMR systems, eClinicalWorks
EDUCATION
Health Tech Institute • Memphis, TN • June 2009 - February 2010 Course: Health Information Management
American Association of Healthcare Administrative Management (AAHAM): CCAT Certification received November 14, 2009
CPAT Certification received February 20, 2010
Studies Include: Medical Terminology, Federal Regulations, Government Bodies, Patient Access and Hospital and Clinic Billing and Coding (ICD9) and (CPT) Codes
(CCS) Certified Coding Specialist received June 2010
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