Data Entry Customer Service

Melody Williams

************@*****.*** 901-***-**** Memphis, TN

SUMMARY

Detail-oriented professional with 19 years of experience seeking a Clerk role. Proven expertise in administrative, secretarial, and clerical functions, with a background as a Logistic Warehouse Clerk at DHL. Skilled in data entry, inventory management, and customer service, with strong computer and general office skills. WORK EXPERIENCE

APS Avenues Aurora, CO

Educational Assistant Technician 2023 - 2023

• Monitored and instructed students in classroom settings, supporting both group and individual learning to reinforce skills and concepts.

• Facilitated small group and one-on-one instruction, effectively guiding students through educational material and strategies.

• Maintained and updated comprehensive records of student progress, attendance, and test scores. Makowsky Ringel Greenberg Memphis, TN

Assistant Property Manager 2013 - 2023

• Assisted in the preparation of monthly newsletters and the creation of printed materials for distribution, enhancing communication and engagement.

• Conducted troubleshooting and analysis of operational issues, providing recommendations for their resolution to improve efficiency.

• Prepared comprehensive reports and drafts by researching and compiling relevant information and data.

• Managed expense reports and supported all administrative duties for senior management, ensuring timely and accurate completion of tasks.

DHL Memphis, TN

Logistic Warehouse Clerk 2016 - 2018

• Managed inventory control processes and coordinated transportation and warehouse functions, ensuring accurate verification of shipments and maintenance of warehouse inventories.

• Scheduled shipping and receiving trucks and processed orders, while verifying invoicing for salvage and recycled items against received shipments.

• Prepared reports, analysis, presentations, and standard operating procedures, and provided clerical support to operations and senior leadership teams.

Helen of Troy Southaven, MS

Team Lead 2005 - 2016

• Inspected and verified accuracy of incoming products, ensuring alignment with inventory records and quality standards.

• Supported inventory management by maintaining precise stock records and operating forklifts and other heavy machinery.

• Assisted in fulfillment, preparation, and shipping of outbound customer orders, including D2C and e-commerce shipments.

• Collaborated with management to troubleshoot and resolve supply chain issues, enhancing operational efficiency. La Rose Elementary Memphis, TN

After-School Tutor 2011 - 2012

• Provided academic support and tutoring to students in an after-school program, enhancing their understanding of key subjects and contributing to improved academic performance.

• Collaborated with teachers and parents to tailor learning strategies, fostering a supportive educational environment for diverse student needs.

EDUCATION

Middle College High School

Diploma, General Education

Memphis, TN

2002

University of Phoenix

BS, Business Administration

Germantown, TN

SKILLS

WMS Systems • Customer Service • Human Resources Duties • Customer Relations • Inventory • Logistic Operation

• After School Tutoring • Clerical • Filing/Charting • Computer Skills • Medical Terminology • Data Entry • General Office • Collection • Marketing • Leasing

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