Customer Service Rep

Jasmine Davenport

Oxon Hill, Maryland, United States

202-***-**** ****************@*****.***

Professional Summary

Results-driven sales professional with over 10 years of experience in cultivating client relationships, driving revenue growth, and consistently exceeding sales targets. Adept at prospecting, lead qualification, and delivering persuasive product presentations. Strong interpersonal and communication skills with a proven track record of working collaboratively with cross-functional teams to implement successful sales strategies.

Skills

● Exceptional verbal and written communication skills for effectively presenting products to diverse audiences with the goals of acquiring new customers and closing sales.

● Highly self-motivated, target-driven, and skilled at working independently or as part of a collaborative sales team.

● Proficient in overcoming objections and challenges with a solution-oriented sales approach.

● Effective at managing multiple priorities in fast-paced and dynamic sales environments.

Experience

ASAP Site Services

Inside Sales Representative (Remote)

January 2021 - June 2025

● Built and maintained strong, trust-based relationships with clients through personalized support and timely communication.

● Delivered impactful product presentations and demonstrations to prospective clients, showcasing the benefits of our services.

● Generated and qualified leads through research, cold calling, and networking efforts, contributing to the expansion of the client base.

● .Managed budgeting, safety protocols, and customer service to deliver exceptional experiences.

● Collaborated with the sales team to create strategic approaches, overcoming client objections, and achieving monthly and quarterly sales targets.

● Consistently met or exceeded KPIs, contributing to the overall success of the sales team.

DriveTime

Sales Advisor

August 2019 - January 2021

● Developed lasting relationships with clients, guiding them through the purchase journey with tailored solutions.

● Delivered persuasive product presentations, emphasizing value propositions and driving sales growth.

● Collaborated with team members to achieve collective sales goals.

● Maintained records of sales activities to ensure accurate reporting and follow-ups.

Metro By Tmobile

Sales Consultant

January 2016 - July 2019

● Initiated outbound calls to potential clients, effectively introducing product offerings and assessing their needs.

● Engaged prospects through personalized email and LinkedIn outreach, creating interest in the company’s solutions.

● Collaborated closely with the sales and marketing teams to craft targeted messaging, enhancing engagement with key decision-makers.

● Supported seamless transitions between prospects and sales teams, ensuring all necessary information was available for deal closure.

● Contributed to the development of demand-generation strategies that expanded the company’s client base and market presence.

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