Service Representative Customer

Location:

Raleigh, NC

Posted:

July 17, 2025

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Resume:

Tyretira Jackson

Raleigh, NC 757-***-**** **********@*****.***

Summary

Highly effective executive with 17 years track record of successfully securing and managing complex federal grants, private contracts, and sub-awards. A strategic leader adept at enhancing operational efficiency and ensuring full compliance through expert policy development, rigorous analysis and decisive problem-solving. Excels in all facets of business administration, from high-level planning to hands-on research and implementation. A trusted expert in all areas of proposals and contract lifecycle.

Education

Expected Date of Graduation 2026 Walden University Doctor of Business Administration (D.B.A.)

October 2012 Strayer University

Master of Business Administration

December 1996 Norfolk State University

Professional Experience

Sr. Grants and Contracts Specialist

April 2025 to Present Shaw University, Raleigh NC

• Provides pre-award, post award, and compliance support for grants, contracts and research within the Office of Sponsored Programs.

• Advises faculty on grant procedures and reviews/monitors faculty grant applications to ensure compliance with all college and sponsor requirements.

• Oversee the proposal routing process and serves as liaison to the Financial Administration for timely submission of all faculty grant proposals.

• Oversee all regulatory matters (budget and compliance issues) related to grant preparation and solicitation of support from all federal agencies for faculty grants and serves as a resource on these issues for all College projects.

• Serves as liaison with Finance and Administration for budget and compliance matters and matters related to federal grant administration.

• Coordinates development of compliance related policies and procedures and appropriate training program.

• Reconcile grant accounts to assure PI are spending funds in a timely manner. Interim Executive Director/Senior Grants and Contracts Administrator August 2023 to April 2025 Alabama A&M University, Normal AL

• Serves as senior Contracting Officer with unlimited signatory authority.

• Prepare documentation required for Funding Opportunity Announcements for financial assistance awards (grants and cooperative agreements). Negotiates all aspects of awards in accordance with applicable regulations. Provides expert advice on the mechanisms to develop agreements for highly specialized and complex research and development. Resolves conflicts regarding terms and conditions, intellectual property rights, cost- sharing provisions, and proprietary information provisions.

• Review submissions, awards and other agreements for compliance and provides advice and assistance with sponsor regulations, university policies, state and federal regulations and law as they relate to proposals, awards and other agreements.

• Plan, lead and conduct site visits with federal agencies such the National Institutes of Health and National Science Foundation. The site visit includes securing information in advance and onsite, analyzing financial and operating data, and determine and recommend information and technical assistance that is needed to ensure financial soundness and operational success.

• Administer agreements during the pre-award, active, closeout and auditing stages and ensures compliance with applicable laws, regulations, and policies. Work closely with Project Directors throughout the award process to ensure the ultimate transaction will accomplish the intended programmatic mission and continues such effort throughout closeout.

• Interpret the impact of changes in applicable laws and regulations on the administration process. Identifies and resolves problems. Ensure award actions meet both the legal and supervisory review requirements. Project are typically multi-year in length with multiple budget periods, various funding sources, and several different partners.

• Implement policies and procedures in accordance with applicable regulations and guidance and serves as the focal point for interpretation of these policies and procedures with recipients and DOE program/project staff. Ensure that current, accurate, and complete data is entered into electronic data systems, as applicable. Participate, as needed, in process improvement teams, peer reviews of financial assistance actions, and performs collateral duty assignments.

• Evaluate financial conditions, business integrity, ability, and capacity of financial assistance applicant to manage Federal funds. Perform cost/price analysis of applications, modifies/amends, and closeout awards as necessary. Prepare the most complex awards in accordance with DOE policies and procedures.

Grants and Contract Specialist

November 2022 to July 2023 Eastern Virginia Medical School, Norfolk, VA

• Point of contact for contract proposal submission process. Reviewed and interpret sponsor requirements regulations and institutional policy intersections for proposals.

• Evaluated and coordinated processes for responses to faculty and sponsors regarding proposals and awards.

• Negotiated and prepared subawards and contract modifications.

• Prepared documents which incorporated required Federal Acquisition Regulations (FAR) and HHS policies and provisions.

• Served as administrative user of the various electronic systems used for research administration i.e eRA Commons. Provided support to the users, including aiding in obtaining NIH Commons numbers, and the submission of JI and eSnap. Director of Sponsored Programs

July 2021 to November 2022 Hampton University, Hampton, VA

• Served as senior Contracting Officer with unlimited signatory authority.

• Provided leadership, guidance and support to a team of Grant Administrators and Grants Management.

• Served as a principal advisor to program officials, providing expert acquisition advice and support.

• Assisted Principal Investigators with grant components, such as budgets, budget justifications, and project narratives.

• Reviewed individuals’ proposals with faculty and staff to ensure compliance with funding agencies policies.

• Initiated and planed workshops for all interested parties the process of applying to specific agencies for funding.

Grants Management Coordinator/Interim Director of Sponsored Programs July 2020 to July 2021 Hampton University, Hampton, VA

• Processed, administered, and oversaw federal grants and contracts for Department of Defense, Department of Education, Department of Education, Department of Energy, NASA, National Science Foundation, and National Institutes of Health.

• Certified all personnel activity on federal and private grants.

• Worked closely with academic departments, International Office and the Office of Financial Aid and Scholarship to review and processed student employment contracts and student aid forms.

• Processed all academic and summer grant contracts in conjunction with the Offices of the Chancellor and Provost and Summer Session.

• Communicated and coordinated efforts with the Office of the Vice President for Research

& Sponsored Programs to ensure that staff and faculty engaged in sponsored research followed institutional, state and federal rules, regulations and policies. Title III Coordinator

February 2019 to July 2020 Hampton University, Hampton VA

• Assisted the president of the university with preparing and submitting proposal information to the Department of Education.

• Prepared annual budget (approximate $7.8 million per year) for Title III programs.

• Monitored 21 Title III activities and budget accounts.

• Prepared yearly contracts for staff and faculty employment.

• Served as a liaison between activity directors and other University administrators

• Maintained compliance with the Education Department Grant Administration Regulations (EDGAR).

Project Manager (Partnership for Research and Education in Materials (PERM)) September 2015 to February 2019 Hampton University, Hampton, VA

• Developed annual budget projections for program projects.

• Managed and tracked programs budgets for each research group.

• Prepared and submitted requisitions, and travel packages for faculty and students.

• Prepared and processed student contracts for stipend, student aid and student employment.

• Managed day-to-day operational budgets (1.2 million (2015-2018) and 3.6 million).

• Organized and managed outreach STEM programs for undergraduate and graduate students.

Assistant to the Director of Sponsored Programs and Assistant to Title III Coordinator June 2007 to September 2015 Hampton University, Hampton, VA

• Assisted the Director in managing and administering the overall university pre-award proposals, grants and contract administration processes.

• Performed daily research support operations, office administration, and budgetary requirements.

• Coordinated overall grant proposal preparation activities to ensure university compliance, certification and representation of regulatory requirements.

• Completed monthly reports, managed appointment and schedules for the Office of Sponsored Programs personnel.

• Served as liaison between funding and contractual agencies and Principal Investigator.

• Assisted Title III Coordinator to ensure compliance with the rule and regulations governing the Title III activities.

Professional Affiliations

• Delta Sigma Theta Sorority, Incorporated

• National Honor Society

• Title III Association Member

• National Society of Leadership and Success Member (I) Professional Awards

• Department of Defense MOU Compliance

• Hampton University Service Award

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