Customer Service High School

MALISHA FLETCHER

*** * ******* ** *******, Ok ***66 · 918-***-****

***********@*****.***

I am a loyal dedicated individual who has an ambition to succeed in any given environment. I have extensive experience in the customer service field. I am very efficient with working on my own. I am seeking a position where there is plenty of room for development, growth and advancement.

EXPERIENCE

6/28/2021 – 3/13/2025

CLAIMS EXAMINER, unitedhealthcare

Responsible for reviewing and processing dental electronic claims /paper claims in accordance to state and federal and health plan requirements as well as meeting the established quality and production performance based on the level of adjustment.

7/02/2003 – 12/31/2019

SR CUSTOMER SERVICE REP III, Metlife

I am a loyal dedicated individual who has an ambition to succeed in any given environment. I have extensive experience in the customer service field. I am very efficient with working on my own. I am seeking a position where there is plenty of room for development, growth and advancement.

EDUCATION

MAY 1991

BUSINESS ADMINSTRATION, Langston UNIVERSITY LANGSTON,ok

MAY 1986

HIGH SCHOOL DIPOLMA, Sapulpa High School

REFERENCES AVAILABLE UPON REQUEST

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