Gඋൾ ඈඋඒ Rඈඇൾ
LANSDOWNE, Pennsylvania ***** 267-***-**** ********@*******.***
20+ years working in the ISP industry. Comcast for 14 years and Verizon for 6 year. Started out as Customer Account Executive 2002 and now Network Engineer with a solid background in LAN/WAN technologies including Cisco, Juniper routers and switches. Experiences include comprehensive troubleshooting skills, configuration skills, VPN configuration and deployment Results-driven Network Engineer with 10 years of expertise deploying and maintaining LAN and WAN infrastructure. Dedicated technology professional with strong track record of accurately conducting system repairs and troubleshooting. Offering exemplary planning, project management and communication talents. Analytical Network Engineer offering 5 years administering and troubleshooting infrastructure devices. Demonstrated success advising clients in hardware and software selection. Deep knowledge and experience with Splunk and RMM. Analytical Network Engineer offering 6 years administering and troubleshooting infrastructure devices. Demonstrated success advising clients in hardware and software selection. Equipment Installation Coordination
Network Scaling
Installation Management
Network Maintenance and Repair
Interface Determinations
Requirements Specification
Network Performance Analysis
Bandwidth Evaluations
Network Design Coordination
Capacity Management
Network Hardware and Software
Technology Upgrades
Equipment Configuration
Network Problem Solving
Cisco Works
Network Engineer, 10/2011 to 08/2021
Comcast – Philadelphia, PA
Initiated and managed network test facilities to verify network hardness and resilience. Provided network support services for devices such as hubs, bridges, routers and other hardware. Monitored data transfer security to detect and prevent intrusion attempts and respond to DDoS attacks. Supported application of tier isolation best practices. Troubleshot complex multi-vendor network service provider issues. Integrated network-scale data, voice and video networks for use in multi-site installations. Contributed to implementation and support of SNMP monitoring software and other network monitoring Pඋඈൿൾඌඌ ඈඇൺඅ Sඎආආൺඋඒ
S අඅඌ
Wඈඋ H ඌඍඈඋඒ
tools.
Escalated emergency technical issues beyond scope to maintain optimum up-time. Liaised with cabling infrastructure vendors and domestic and international ISPs. Monitored network capacity and performance to diagnose and resolve complex network problems. Provided complete end-to-end engineering and installation of route-based IP network solutions. Performed troubleshooting for Juniper, Cisco and packet analysis. Collaborated with vendors to select and install Service] to optimize network performance and uptime. Created VPN infrastructure for 1000+ workers, allowing for secure remote connections. Network Analyst, 04/2006 to 06/2010
Verizon – Tredyffrin, PA
Mitigated risk by analyzing complex computer systems to assess vulnerabilities. Troubleshot and maintained networking devices and infrastructure across enterprise. Managed development, deployment and training of RTS system and internal systems suite. Built server systems and installed into racks.
Documented all server and network problems and other unusual events in detail. Monitored system logs for all company computers and devices to maximize uptime. Monitored 3 company-wide trouble ticket queues
Associate of Arts: Architectural Engineering, 05/1980 North Carolina A & T State University - Greensboro, NC MCSE
MCP
CCNA
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