Content Specialist Customer Service
Resume:
LANDRY BUTLER: Content Specialist
CONTACT
Nashville, Tenn., USA
******@************.***
www.linkedin.com/in/
landrybutler
SKILLS
Hard Skills and Techniques
Community Outreach
Content Management
Copyright Registration
Customer Service
Data Visualization
Database Administration
Digital Asset Management
Nonprofit Leadership
Process Improvement
Project Management
Publication Design
Relationship Management
WordPress Optimization
Tools and Software
CSS
Dropbox
Excel
Filemaker Pro
Google Analytics
Google Cloud
HTML
Javascript
Looker Studio
Python
SQL
WordPress
EDUCATION
Nashville Software School
Data Analysis Bootcamp
2020
Trevecca Nazarene University
BA Business Management and
Human Relations
2009
WORK EXPERIENCE
Freelance
Content Specialist 2000-present
• Performed regular audits and monitoring of client websites for performance, security and technical SEO.
• Resolved conflicts between WordPress plugins and site themes.
• Worked with clients’ teams as needed to update and optimize websites.
• Researched and secured a mechanical licenses, resulting in songwriters being paid for the work they created.
• Manage registration of more than 50 works with Library of Congress
(copyright), BMI (performing rights) and Distrokid (online distribution).
• Maintain databases in Looker Studio and Excel to track released and unreleased works as well as monitor and distribute sales and streaming royalties according to ownership agreement.
• Worked with client’s team and their in-house Digital Asset Management
(DAM) system to catalog the art collection at a local art college, which enabled them to use the collection to guarantee the loan that built their student housing complex.
Sunday Assembly Nashville/Sunday Assembly International Various Leadership Roles 11/2013-present
• Co-founder and inaugural President of Sunday Assembly Nashville, contributed significantly to the establishment and growth of the local nonprofit community.
• Currently serving as President Emeritus, actively involved in the financial committee, overseeing nonprofit status renewal, taxes, and managing critical aspects such as the website, email, and domain names.
• Founding member of the Accreditation Committee within Sunday Assembly International, contributed to development, implementation, and monitoring of Accreditation Guidelines and best practices.
• Improved the process for accreditation of new assemblies, resulting in an 80% increase in accreditations while ensuring sustainability and serving the needs of members.
• Managed an international team responsible for accreditation site visits, ensuring adherence to high standards across diverse assemblies. MP&F Strategic Communications
Data Analyst/Engineer 8/2020-11/2022
• Orchestrated streamlining and automation of Extract, Transform, Load (ETL) processes using Tableau Prep, Python, and SQL. A single script implemented resulted in a team-wide cost savings of nearly $64,000 annually.
• Designed and implemented visually compelling dashboards and reports utilizing Looker Studio and Tableau, transforming complex data into actionable insights for informed decision-making.
• Managed the Tableau server, adeptly handling user provisioning, permissions management, licensing, and database connections. This role ensured a seamless and secure analytics environment. Landry Butler’s Resume Page 2 of 2
WORK EXPERIENCE (continued)
Tennessee Bar Association
Publications Manager 8/2004-8/2018
• Implemented an upgrade of the client’s Filemaker 5 databases to then current version, FM12
• Created new and updated existing Filemaker applications as needed, which resulted in a 90% reduction of technical issues.
• Collaborated with renowned IP attorney, to publish five years of a quarterly newsletter for the TBA’s Intellectual Property section.
• Cultivated and managed relationships with diverse stakeholders, including multiple departments, printers, mail houses, graphic designers, advertising executives, and photographers, fostering effective collaboration and streamlined workflows.
• Collaborated with internal teams and external vendors to successfully migrate TBA’s extensive static website, comprising thousands of pages, to the Drupal CMS. This transition enhanced website functionality and user experience.
• Implemented strategies that significantly improved the efficiency of the production process, resulting in a 10% reduction in printing costs. These enhancements saved resources and contributed to an overall improvement in readability.
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