Customer Service Store Manager
Resume:
Amelita Six
New Hampshire Nursing Assistant License - EXAMINATION
Plattsmouth, NE 68048
*******.***@*****.***
To obtain a Store Management position in a company, where my experience, accomplishments, and proficiency will allow me the
opportunity for growth.
Work Experience
New Hampshire Nursing Assistant License
EXAMINATION
2005 to Present
Store Manager
KwikShop - Bellevue, NE
September 2016 to September 2016
To I am responsible for managing a medium size convenience store. My activities included, scheduling, payroll, training,
Present employee issues, customer service, balancing, safety, stocking and sales.
• "New Comer of the Year" recipient spring 2017
sales
NE in April - Springfield, NE
2014 to 2014
2014.
• Held shrink to .04% of sales for 2014-2015.
• Opened a new store in Plattsmouth, NE in October 2015. Store Manager
Dollar General - Plattsmouth, NE
February 2013 to February 2013
To I am responsible for managing a medium size retail store. My activities included, scheduling, payroll, handling employee issues,
09/2016 customer service, balancing, safety, stocking and sales.
• Turned around a highly deficient store and turned it into a "model" store within 1 month. The store remained a "model"
store while I was the Store Manager.
Call Center Customer Service Representative (Seasonal) Oriental Trading Company - Omaha, NE
June 2012 to June 2012
To Responsible for all functions of a Call Center, taking orders, tracking orders, accepting payments, logging communications, cross
01/2013 selling of products and general customer service and support. Customer Account Executive
Comcast, MA
February 2011 to May 2012
Department Manager
Wal-mart - Amherst, NH
February 2008 to February 2008
to Responsible for the daily operation of the Wireless department. My activities include supervising workers, customer service,
02/2011 product ordering and receiving, selling of cell phones and service contracts, training and tracking of sales results.
Cashier
Sam's Club - Hudson, NH
May 2004 to February 2008
Hudson, NH
to Responsible for all front end check out functions, customer service and handling of all forms of payment.
02/2008
Emergency Dispatch Officer
ADP - Omaha, NE
May 2006 to May 2006
to As an EDO, I was responsible for monitoring homes and businesses for intrusions and fires. In the event of a monitoring alert,
05/2007 I was responsible for verification and dispatching the proper emergency service. Customer Service Representative
Marriott Hotels - Omaha, NE
April 2006 to April 2006
to As a customer service representative working at Marriott's corporate reservation center, I was responsible for all aspects of
05/2007 customer service phone support. I assisted customers with making and changing reservations, issues with the Marriott's reward
program and customer satisfaction surveys.
Certified Nurses Aide
Apple Valley - Ayer, MA
April 2005 to April 2005
to Responsible for all aspects of the care of and assistance of the residents during the over night hours. Working directly with
04/2006 medical personnel and facility administrators. Head Teacher III
Calikid Norte Elementary School
January 1994 to January 1994
Cabanatuan District IV, Cabanatuan City
to Assist with assorted classroom duties. Supervise teachers. Draft lesson plans, organize plan book for review and approval, mark
04/2004 tests and record grades, average class size approximately 40 students, teach five to six lessons per day. Participated in the daily
activities. Hiring and some administrative tasks.
Teller
Cabanatuan Rural Bank, Cabanatuan City
April 1993 to January 1994
to Assist customers in all phases of banking, cash handling, deposits, withdrawals, credit payments, loans and customer service.
01/1994
Bookkeeper
Systems Technology Institute
May 1993 to May 1993
to Responsibilities include accounts receivable, accounts payable and payroll. Reconcile bank statements and accounts. Maintain
10/1992 monthly analysis. Prepare payroll, W-2 forms, quarterly returns, and other related payroll functions. Involved in major W.P.
conversion and upgrade.
Hotel Housekeeping Supervisor
Systems Technology Institute
November 1992 to November 1992
to Supervising and hiring of housekeeping staff, ordering, stocking, inventory and customer service. Front Desk Clerk
Personnel Office, Hotel Intercontinental - Manila
October 1991 to October 1991
to Assist the Personnel Manager in the administration of all personnel functions. Duties include recruiting, interviewing, hiring,
04/1993 writing, and evaluating job descriptions. Administering the health care plans and other employee benefits. Handle employee
problems and interface with personnel from other hotel companies. Education
Master of Arts in Child Psychology in Child Psychology Philippine Statesman College
1996 to 1998
Master of Arts in Industrial Education in Administration & Supervision Central Luzon Polytechnic College
1993 to 1995
Bachelor of Elementary Education in BEED
College of the Immaculate Conception
1990
Bachelor of Science in Commerce in Accounting
College of the Immaculate Conception
1983
Skills
• 55 wpm. (Less than 1 year)
• Excel (Less than 1 year)
• EXCELLENT MULTITASKER (Less than 1 year)
• Microsoft Windows (Less than 1 year)
• Teaching (10+ years)
• Accounting
• Bookkeeping
• Childcare
• Performance management
• Management
• Retail sales
• Sales
Additional Information
KEY QUALIFICATIONS:
Ability to execute a variety of projects simultaneously. Successful track record in positions, which demand high responsibility and
dependability. Computer knowledge including Microsoft Windows, MS Word, MS Excel, word processing and the ability to type 55 wpm.
SKILLS
Computer literate in Microsoft Windows, MS Word and MS Excel, good communication skills, fluent in English and Tagalog,
conversational in Spanish, Teaching and Instructing one on one and in groups and Research proficiency
Contact this candidate