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Deandreia Richardson
Current role Senior Inventory Analyst at Cardinal Health Technologies Tableau, Excel, Salesforce, Spark, Data Flow, Windows, SAP, Zoom, Adobe Creative Suite, Canva
• Resolved complex problems independently and provided proactive customer support.
• Utilized critical thinking skills to address customer issues and maintain Quality Assurance Protocol.
• Perform thorough reviews of outside pathology reports and outside billing information,
• Request orders, lab requisitions and report translations, as needed for international cases,
• Determine when additional materials, information or reports are required,
• Compare data received against information in database and resolve any discrepancies,
• Determine pathology subspecialty of case materials and document all processing actions,
• Analyze and interpret internal and external path reports to determine the appropriate subspecialty
• Managed multiple tasks in a fast-paced environment collaborating with internal teams such as sourcing, sales, and warehouse for demand planning, supply planning, deployment planning, inventory planning, collaborative planning, expediting, purchasing, and supply chain network design and implementation.
• Exceeded customer service level commitments using supplier contracts and manufacturing parameters while optimizing supply chain costs and inventory.
• Utilized technology to optimize processes and position the supply chain as a competitive advantage. Work experience
Senior Inventory Analyst, Cardinal Health Jan 2023 - Present (2y 6m) Tableau Excel Salesforce Spark Data Flow Windows SAP Zoom
• Forecasted demand by customer, item, and product class based on historical data and input from Sales.
Senior Customer Service Representative, Cardinal Health Dec 2021 - Feb 2023 (1y 2m) Excel Salesforce Windows SAP
• Applied job and company policies efficiently to complete diverse tasks. Pathology Referral Specialist, MD Anderson Cancer Center Feb 2018 - Aug 2021 (3y 6m) Adobe Creative Suite Excel Data Flow Canva
• Document and update information receipt of materials into Microsoft Access database, Created with
Education
Lone Star College
Associate (3.6) Business Administration Human Resources Specialist