Data Entry Medical Assistant
Resume:
Aisha Sanders
Detroit, MI
*****.*********@*****.***
Summary:
Detail-oriented Administrative Professional with over 5 years of experience in customer service, scheduling coordination, and administrative support across healthcare, banking, and government sectors.
Demonstrates strong organizational skills with a proven ability to manage calendars, process documentation, and prioritize tasks in fast-paced environments.
Experienced in appointment scheduling, vendor communication, and maintaining accurate records.
Known for effective communication, adaptability, and collaborative approach when working with cross-functional teams and external stakeholders.
Brings a proactive attitude and commitment to supporting field operations and scheduling activities.
Well-suited for hybrid work environments and quick to learn new systems including SAP or other work management platforms.
Familiar with SAP and similar enterprise systems for managing administrative tasks such as invoice processing, scheduling, and data entry.
Proficiency in Microsoft Office Suite (Excel, Outlook, PowerPoint) and CRM tools such as Salesforce and Greenway Health App.
Area of Expertise:
Calendar Management
Appointment Booking & Scheduling
Front Desk Coordination
Document Filing & Scanning
Data Entry & Record Keeping
Workflow Prioritization
Experience with Scheduling Software (e.g., Greenway Health App)
Inbound/Outbound Call Handling (High Volume)
Strong Verbal & Written Communication
Customer Support (Healthcare, Banking, Call Center)
Problem Resolution & Conflict Handling
Familiarity with SAP (or similar enterprise tools)
Salesforce CRM
Multi-tasking in Fast-Paced Environments
Basic Spreadsheet Editing
Microsoft Office Suite (Excel, Outlook, PowerPoint, Word)
Education:
High school diploma, Cody High School - MI
Medical Assistant Program - Ross Medical Center
Certificate: Medical Assistant, BLS -CPR
Professional Experience:
Universal Urgent Care- Warren MI Oct-2024-July 2025
Medical Assistant
Administering Medications
Taking Vital Signs
Clinical skills
Assisting with DR. orders
Assisting with EKG
Assisting with Examinations and Procedures
Performing Basic Laboratory Tests
Understanding Medical Terminology
JP. Morgan Chase - Van Buren MI Jan 2025-Apr 2025
Receptionist Clerk
●Data Entry-Preparing batches of work by removing payments and forms from envelopes, inputting data into the system, while following high-speed imaging equipment operating procedures.
●Utilized SAP to enter and track vendor invoices, manage scheduling data, and support administrative workflow processes with accuracy.
●Processing updating tax returns info for IRS.
●Maintained accurate records of all invoices, payments, and correspondence.
●Working Mailroom Matching check images through customer specific instruction to corresponding material while validating quality images.
●Accounting and Financial Support.
St. John’s Ascension- Detroit MI Apr 2023-Jan 2025
Receptionist/Office Assistant/Floater
●Administrative assistance.
●Managed front desk operations, including greeting visitors, handling phone calls, and directing inquiries to appropriate departments.
●Filing and scanning docs.
●Faxing documents.
●Processed vendor invoices and assisted with accounts payable functions, ensuring accurate and timely payments.
●Sending invoices and emails.
●Working spreadsheet, uploading, and adding Some Prepping charts.
●documents to file/ chart’s
●Receptionist/Host
●Medical Assistant
●Checking Vital signs.
●Checking in/outpatients.
●Working closely being an assistant with doctors, some prepping and scheduling appointments for the Doctors, in Greenway Health App.
Real comp -Real Estate - Farmington Hill, MI Jul 2023-Apr 2024
Customer Care Representative
●Call Centre -inbound and outbound -Customer Care - Underwriter.
●Assisting Agents/Clients with MLS listing on property. Instructed Agent on how to manage their listing and assisting with PRD and updating transactions.
●Uploading/ adding documents to listing.
●Answering any questions or concerns.
●Updating editing spreadsheet.
●Sending email updates to Agents.
●Applying to invoice responding sending voicemail messages
Comerica Bank - Auburn Hill, MI Jan 2023- Jul 2023
Customer Service Representative
●Call Center- inbound calls- high call volume Tw
●Customer Service- assisting customers with resetting passwords for online banking.
●Process Member accounts- Zella etc.
●Data Entry
●Transfer funds from one account to another debit card.
●Placing block/closing stolen debit card.
●Placing orders shipping out new debit card
●Making setting up auto payments using credit or debit cards.
Secretary of state – Redford, MI Mar 2022-Jan 2023
Clerk Administrator Assistant
●Greeter
●Booking appointments
●Answering inbound
●Processed vendor invoices and assisted with accounts payable functions
●Some cash handling, update driving Privilege information.
Concentrix – Farmington, MI Apr 2018-Mar -2022
Financial Conduct Authority
●Booking appointment for Chrysler recall Vehicles.
●CRM case management, Trainer floater.
●Handle at least 80 inbound outbound calls per day from 10-15 minutes or longer
●Meeting protocol call expectation
●Logged each customer interaction as note.
●Performed outbound calls to follow up with customers on information regarding the danger of the recall vehicle.
●Navigated multiple app programs windows throughout the lifespan of each call.
●Salesforce app.
Rite Aid Pharmacy - Detroit MI May 2012-Mar 2018
Customer service
●Cashiering sales and some medication.
●Loss prevention stock
●Placing order for medication for customer.
●Updating information, problem solving the risk of some medication concern customer may have.
●Making follow up calls to customer.
Contact this candidate