Marketing/ International Business/ Research Officer
Resume:
DZIDEFO YAO BANSAH
(Marketing, Relationship Management, and Accounting)
C/O Berean Baptist Church P.O. Box AN 6799 Accra-North.
****************@*****.*** / ************@*****.*** SUMMARY AND OBJECTIVES: A purposeful and versatile professional with extensive experience in marketing, customer relationship management (CRM), and finance. Proven ability to achieve targets, foster excellent communication, and collaborate effectively within teams. Seeking a challenging marketing, finance, or investment role within a reputable organization that promotes professional growth and development. EDUCATIONAL HISTORY
• University of Ghana Business School (UGBS), Legon MSc International Business — 02/2023 - 08/2024
• University of Professional Studies, Accra (UPSA), Ghana BSc. in Marketing — 09/2005 - 08/2009
• Ebenezer Senior High School, Dansoman, Accra
S.S.C.E Certificate in Business — 09/2002 - 07/2004 WORK AND LEADERSHIP EXPERIENCE
MINISTRY OF TRADE AND INDUSTRY GHANA (11/2018 – 08/2024) Job Title: M.S.M.E Development Team Member
Job Specification/Experience
• Drafted memos, organized stakeholder meetings, and wrote minutes.
• Produced 10+ comprehensive reports and presentations summarizing findings and recommendations, facilitating clear communication with stockholders and driving actionable outcomes.
• Monitored and evaluated Business Resource Centers (BRCs) and MSME projects.
• Conducted in-depth market research and analysis to formulate new policies on domestic and international trade and industry.
• Conducted industry-specific market access analysis. THE BEIGE BANK NOW CBG GHANA LTD (11/2016 –11/2018) Job Title: Financial Services Officer & Supervisor Job Specification/Experience
• Achieved over 80% of monthly sales targets through strategic prospecting.
• Resolved customer complaints, ensuring high satisfaction levels.
• Increased customer acquisition by 20% through first-rate financial services presentation.
• Mobilized daily deposits (DDs) and fixed-term deposits (FTDs), consistently exceeding targets. DIRECT SAVINGS AND LOANS LTD (June – Nov. 2016)
Job Title: Field Sales Officer/Customer Services
Job Specification/Experience
• Marketed and sold financial services consistently met sales targets.
• Processed loan requests and maintained strong customer relations.
• Educated clients about the company's goods and services, building long-term interest in the business. DEQ CONSULT LTD. ACCOUNT, AUDIT AND TAXATION (01/2015 – 06/2016) Job Title: Assistant Accounts Consultant
Job Specification/Experience
• Managed invoices, expense forms, and petty cash transactions.
• Ensured compliance with SSNIT, PAYE, income tax, and withholding tax filings.
• Verified data entry in the accounting system (Pastel Accounting).
• Provided clients with payment advice and facilitated tax filing processes. L.B.C AFRICA CONSULT LTD (June – Dec. 2014)
Job Title: Market Entry Associate
Job Specification/Experience
• Researched market data and prepared detailed reports.
• Scheduled and coordinated appointments for expatriate business clients.
• Verified collected market data and organized travel arrangements. MASCO FOODS LIMITED - KFC RESTAURANT GHANA (01/2011– 06/2014) Job Title: Shift Manager and Marketing Coordinator Job Specification/Experience
• Supervised restaurant operations and maintained high customer satisfaction.
• Developed marketing materials, including brochures and website content.
• Managed promotional strategies and organized marketing campaigns.
• Prepared and finalized daily operational reports for head office submission. S.D.A JUNIOR HIGH SCHOOL APESIKA - BRONG AHAFO REGION (08/2009 – 08/2010) Job Title: National Service Teacher
Job Specification/Experience
• Taught Social Studies, Mathematics, and English.
• Inspired students to develop a keen interest in learning. PROFESSIONAL CERTIFICATION
• Diploma in Accounting and Business — Association of Certified Chartered Accountants (ACCA), UK, ID: 759*********, 09/2017
• Stock Exchange Securities Trading Certification — Ghana Stock Exchange, Accra, 12/2010 - 01/2021
• NVTI Certificate in Forklift Operation — Trinity Expertise Institute Practical Skills Training Centre, 2023/2024
SKILLS AND EXPERTISE
• Technical Skills: Microsoft Office Suite, Pastel Accounting, NVTI Forklift Operation.
• Professional Skills: Marketing and Sales, Customer Relations, Business Development, Report Writing, and Teamwork.
• Analytical Skills: Data Collection, Entry, and Analysis.
• Other Skills: Forklift Driving (E), Licensed Driver (C), Time Management, Stakeholder Management. LANGUAGES
• English (Fluent), Ewe (Native), Twi (Proficient) INTERESTS
• Football, Reading News, Music, Movies.
CONFERENCES AND WORKSHOP ON THE JOB
• Professionalism and Excellence in Banking Training — The Beige Bank, Sep-Nov 2018
• Workplace Safety Training — L’AINE Office Complex, 29th July 2011
• Basics of Investment Forum — SIFE-IPS/Databank, 18th May 2006
• Practical First Aid Training — Ghana Red Cross Society, 5th Aug 2011 REFEREES
1. Mr. Daniel Kofi Quampah
Managing Partner, Brio Chartered Accountants
P.O. Box GP 8939, Accra-North, Kaneshie Industrial Area Email: *************@*****.***
Phone: +233 020******* / 054*******
2. Rev. Samuel Frank Odonkor
Pastor, Berean Baptist Church
P.O. Box AN 6799, Accra-North
Email: **********@*****.***
Phone: +233 024******* / 023*******
3. Mr. Rockson Opare-Boateng
Assistant Registrar, University of Professional Studies, Accra (UPSA) P.O. Box LG 149, Legon-Accra
Email: ****************@*****.**.**
Phone: +233 026*******
Certification:
I, Dzidefo Yao Bansah, certify that the information provided above is correct to the best of my knowledge. Dated: December 2024
Contact this candidate