Customer Service Public
Resume:
KIPYEGON CANDY
Nairobi, Kenya
**************@*****.***
Female
PERSONAL PROFILE
A dedicated and articulate International Relations and Diplomacy graduate with strong communication and interpersonal skills. Passionate about global affairs, governance, and public service, with hands-on experience in customer service through government work. Creative, detail-oriented, and driven by a desire to foster positive impact locally and globally.
EDUCATION
Bachelor of Arts in International Relations and Diplomacy
Riara University, Nairobi
2021 – 2025
Kenya Certificate of Secondary Education (KCSE)
Chebonei Girls High School
2019-2020
Kenya Certificate of Primary Education (KCPE)
Precious Twins Academy
Year Completed: 2015
PROFESSIONAL EXPERIENCE
Customer Service Intern
Department of Immigration, Kenya – 2024
Assisted in processing client queries and guiding applicants through passport and permit procedures.
Maintained accurate records and contributed to the smooth flow of service delivery.
Enhanced communication and public service skills in a government setting.
SKILLS
Excellent communication & interpersonal skills
Public service & administrative support
Research & report writing
Multicultural sensitivity
Problem-solving and critical thinking
Organizational skills
Artistic creativity (painting, beadwork, crafting)
HOBBIES & INTERESTS
Painting & beadwork
Art collecting
Craft design
Swimming
Cultural explo
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