Executive Assistant Office Manager

Professional Summary

I am a highly organized and detail-oriented Office Manager and Executive Assistant with extensive experience supporting C-level executives and managing operations in dynamic, fast-paced environments. My background in IT enables me to understand complex problems and implement efficient, modern solutions—from digitizing workflows and introducing smart communication tools to leading office relocations and company-wide tech upgrades. I take pride in wearing multiple hats, whether it's streamlining HR processes, enhancing workplace culture, or coordinating with cross-functional teams. Known for being a good listener and a calm, dependable presence, I bring thoughtful attention to sensitive matters and a proactive mindset to every challenge.

Current Skills Include:

●Apple iOS/Mac, Android/PC, Google workspace (G-suite), Monday.com, Microsoft 365, SharePoint, Creative Cloud-Adobe, Slack, Zoom, WordPress, WebFlow, WebEx, and Wechat.

●Studio Equipment including cameras, lighting, audio, and vMix.

Executive Assistant

Kipcon Inc.

Jan 2025 - Present

●Spearheading digital transformation by implementing online vendor autopay, cloud-based file storage, and Microsoft Teams for internal communication.

●Led company-wide equipment upgrade program, customizing setups for remote and in-office staff to enhance productivity and comfort.

●Created standard operating procedures and improve workflow.

●Primary HR liaison for 401(k), health, dental, and vision benefits; streamlined onboarding administration.

●HR operations responsible for employee relations, enhancing workplace culture, prioritizing employee and management satisfaction.

oLaunched employee recognition initiatives, including personalized birthday and new baby gifts.

Operations Manager & Executive Assistant

Yuval Noah Harari International & Sapienship

June 2021 - August 2024

●Provided EA support for a global team of 20, including managing multiple calendars, arranging conferences, travel arrangements (national and international).

●Coordinated with contractors for office renovations, build-outs and office relocation.

●Evaluate internal communications alongside department managers to create standard operating procedures and improve workflow.

●Provided IT support ensuring minimal downtime for the team.

●Served as the primary contact for stakeholders, facilitating communication between public relations, marketing, publishers, and event contacts to ensure project success.

●HR operations responsible for onboarding, training, employee relations, and enhancing workplace culture

●Operate recording studio equipment.

oCoordinate technical test calls for live events with external international teams, supervise studio setups, lighting, camera frames, and audio.

●Website upkeep (Wordpress and Webflow), included the creation of new pages and content updates.

oLiaise with website designer, graphic designer, and marketing team to make sure all departments sign off at each stage.

Office Manager & Executive Assistant

Yuval Noah Harari International & Sapienship

April 2019 - June 2021

●Provided EA support for a global team of 20, including calendar management, It assistance, HR support, and travel arrangements (national and international).

●Handle confidential information dealing with senior executives inside and outside the company.

●Oversaw all daily office operations, managing facility operations and office maintenance, keeping spaces organized, and purchasing office supplies.

●Oversaw the company’s transition from a small family office to a larger corporate space, managing all aspects of the office relocation.

●Coordinated infrastructure setup including internet, phone systems, and smart office technology, ensuring minimal disruption to business operations.

Office Manager & Personal Assistant

GLG Multimedia LTD

March 2017 - March 2019

●Directed all incoming communications and customer requests.

●Managed customer event planning from inception to execution.

●Administered company finances, including tracking payments and invoices, ensuring timely customer payments.

●Organized the CEO's daily schedule (business and personal) and coordinated office activities to streamline operations.

Customer Success/Back Office Director

Next-Telemarketing

April 2014 - March 2017

●Led Risk Management, Support, and Compliance departments, enhancing company protocols and customer satisfaction.

●Managed monthly reporting and oversaw company-wide procedures.

Head of Customer Support

Gal Media

February 2013 - April 2014

●Managed customer support operations.

●Conducted training for new employees.

EZ Retail and Elite Massagers USA

Sales Representative & Owner

January 2009 - January 2013

●Operated a sales cart, led sales initiatives, and managed customer service.

●Conducted sales training.

Education

●2011 GED course and GED Certificate

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