Supply Chain Operations Manager
Resume:
Contact
***********@*****.**
m
Skills
Customer Service
Quality Control
Office Management
Leadership Skills
Health and Safety
Logistics Management
Administration
Food and Beverage
Languages
ADMIRE NHENDERERE
OPERATIONS MANAGER
Citizenship: Zimbabwe
Results-driven Operations Manager with over 14 years of experience in the FMCG industry. Proven track record of increasing revenue, improvingcustomer satisfaction, and developing effective strategies to maximizeefficiency. Dedicated and effective leader who excels at using provenscientific methods and cutting-edge technology to successfully cut costs,streamline operations and increase productivity. Professional Experience
English
Fluent - 04
Shona
Native - 05
Male 7th October, 1984 Zimbabwe, Harare
Operations Manager Midlands-Masvingo Region
Delta Beverages
Jul 2024 - Jun 2025
Overseeing and optimizing daily business operations, ensuring efficientworkflow and quality control. Co-ordinating the Warehouse andDistribution Operations for Midlands Masingo Region includingpreparing an annual operating budget and operating within limitsmonthly. Preparing and submitting to the Operations Executive thefollowing reports i.e. - Retail Audit Report - Monthly Sales VarianceReports - Monthly Sales & Distribution Reports - 3-year S&D StrategicPlan - Annual S&D Business plan
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Operations Manager Harare
DELTA BEVERAGES
Nov 2022 - Jun 2024
Managing all Warehouse inventory in terms of set practices and standardsEnsuring customer orders are delivered as planned on time and in full. Ensuring that the budgeted sales are achieved every month.Continuously monitoring the availability of product in trade and developing new outlets to cater for gaps that may exist.Ensuring that all merchandising material, displays and outdoor advertising are of highest standard, and are utilized effectively.Managing and controlling operational costs, Total Cost of Distribution, Light Motor Vehicle mileage, ullages and promotions.Ensuring quality customer service at all times.Identifying training needs for the trade and instituting relevant training to cater for such.Exercising strict control over trade debtors, ensuring that credit terms and limits set from time to time are strictly adhered to.Providing Sales Representatives/Sales and Distribution Supervisors with guidance and direction in the preparation of their cycle plans and on-the-job training on an on- going basis.Preparing and submitting to the National Operations Executive the following reports i.e. - Retail Audit Report - Monthly Sales Variance Reports - Monthly Sales & Distribution Reports - 3-year S&D Strategic Plan - Annual Sales &Distribution Business planMaximizing sales through retail liquor infrastructure. Page 2 of 6
WAREHOUSE AND FREIGHT MANAGER HARARE
DELTA BEVERAGES LAGERS
Aug 2020 - Oct 2022
Ensuring product availability at the right place and time in required quantities at all Delta Depots.
Ensuring empties availability at the Plant.
Minimizing Freight running costs through accurate planning and fleet mix. Ensuring that productivity targets are met.
Staff coaching, disciplining, development, managing teams, processes and systems. Ensuring workplace health and safety requirements and hygiene standards are met. Taking full responsibility for the security of the warehouse stocks and assets. Planning future capacity requirements.
Producing regular reports and statistics on a daily, weekly and monthly basis. Overseeing planned maintenance of forklifts.
Preparing quarterly and annual forecasts and budgets. Ensuring that the budgeted sales are achieved every month. WAREHOUSE SUPERVISOR
DELTA BEVERAGES LAGERS
May 2018 - Aug 2020
· Optimizing Warehouse performance in space utilization, receipt of stock and ensuring availability. · Ensuring proper stock rotation, managing loss and waste and supervising forklift operations. · Performing Warehouse administration through available administration systems, compiling daily, weekly, monthly and ad hoc reports. · Optimizing team performance through facilitating team dynamics, implementing performance management, communicating effectively and developing self and team members. · Maintaining a safe and healthy work environment through application and adherence to safety and housekeeping standards. · Participating in formulation and controlling of Warehouse budgets. Page 3 of 6
NATIONAL INTERDEPOT PLANNER
DELTA HEAD OFFICE
Dec 2011 - Apr 2018
Planning optimal distribution of Lagers, SBs (Coca Cola products) and Maheu across all the Depots in Zimbabwe.
Producing inter-regional plans (Movement of product from one region to another) Provision of Interdepot plans to Freighting sections. Providing expert business analytical support so that supply chain service and output is maximized. Monitoring national depot sales trends by sku (stock keeping units). Management of container movement so as to promote production planning efficiency Tracking and reporting on all variances in respect of actual interdepot versus planned interdepot in order to isolate, rectify and improve problematic areas of the value chain Compiling and issuing annual/monthly/weekly/daily Interdepot plan to relevant customers Plant capacity analysis
Produce and distribute container information
Process national daily stock out and shelf life report ACCOUNTING OFFICER
DELTA BEVERAGES HEAD OFFICE
Jul 2011 - Oct 2011
National Accounts Debtors Reconciliation.
· Managing reconciliation of individual debtors accounts at centres. · Producing daily/weekly/monthly customer statements and debtors’ trial balance.
Processing invoices for Debtors.
Receipting of Agricultural service loan Payments.
National Accounts Debtor Payments Processing.
National Accounts Debtors Reconciliation.
Follow-up on outstanding national debtors’ issues. Processing National Debtors cheques and receipts.
Follow-up on all outstanding national accounts issues. Page 4 of 6
Educational History
References
STORES CLERK
DELTA BEVERAGES
Oct 2010 - Jun 2011
· Procurement of all imports and locals’ material stock items · Enforcing stores systems and procedures including FIFO FEFO. · Maintaining adequate stock levels for raw materials in the best cost optimisation manner. · Conducting of periodic stock counts. · Development and improvement of procurement process.
· Coming up with the plans and procurement budgets. · Ensuring availability of strategic materials. · Ensuring on line materials processing. · Ensuring that physical and theoretical stocks are compatible to avoid stock shortages/overages.
MASTERS IN BUSINESS ADMINISTRATION
MIDLANDS STATE UNIVERSITY
Feb 2015 - Nov 2016
BSc HONOURS DEGREE IN ECONOMICS
BINDURA UNIVERSITY OF SCIENCE
EDUCATION
Aug 2006 - Jun 2010
JOHNPHAS GWERU
DELTA BEVERAGES
*.*****@*****.**.**
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INTERESTS & HOBBIES
FISHING, RUNNING, TRAVELLING
DR MUNYARADZI NYANDORO
DELTA BEVERAGES
*.********@*****.**.**
Virginia Madamombe
Inscor
**********@*****.***
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