Support Specialist Customer Service
Resume:
KAITLYN J.
WILLIAMS
**************@*****.***
OBJECTIVE
Client support specialist seeking a career I can use my administrative skills to promote an efficient workplace. I am organized, detailed, and eager to learn new skills for growth. I can get the job done even in the most stressful situations.
SKILLS
Ability to multi-task
Customer Oriented
Microsoft Office Skills: PowerPoint, Word, Outlook
Appointment scheduling
Great listening skills/fast learner
Prompt and efficient
Provides support services
Problem resolution skills
Radio/Dispatch
EDUCATION
Dental Assistant Concorde Career College
JAN 2023 – OCT 2023
High School Graduate Ridgeway High
AUG 2016 – MAY 2021
EXPERIENCE
Securitas Security Officer
01/2023 – CURRENT
Helps maintain a safe and secure environment for client by actively monitoring the premises, including patrolling a variety of locations. Preserving order and enforcing regulations while providing customer service and information to the client’s employees and customers.
StoneMor Assistant Administrator (temp)
04/2022 – 07/2022
Provided file maintenance- update customer files, permanent records, maps, and employee files. Prepare deeds and certificates of ownership record and file, and track delivery. Contract processing review to ensure pricing and coding accuracy and prices via data entry. Maintain contract log. Maintain memo, emails and corporate policies and programs implemented. Face to face client interactions as well as over the phone.
Wal-Mart Retail Associate
11/2020 – 01/2022
Smile and greet customers with a positive attitude. Maintain area cleanliness and order. Answer customer questions and help them with their needs. Provided office support using computer programs.
McDonald’s Cashier
02/2020 – 10/2020
Provided A-1 customer service according to McDonald’s policies and procedures. Took orders in person and for the drive through. Assisted with cooking while upholding Health and Safety policies according to Covid-19.
OTHER
Registered Dental Assistant Internship completed in 2023
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