Public Health Customer Service
Resume:
Contact
Education
Phone
**********@*****.***
Dallas/Fort-Worth/Arlington Texas, USA
Address
Damonte’ Johnson
B a c h e l o r ’ s o f S c i e n c e i n P u b l i c H e a l t h As a current Alumni at the University of Arkansas, I’ve successfully obtained a Bachelor’s of Science in Public Health degree. I’m actively seeking a full time position in the state of Texas. It is with immeasurable gratification & within my hopes to contribute my learned knowledge, skills, & experience into a company that I can continue to grow and further my knowledge in. Work Experience
As a Public Health Intern for the University of Arkansas I interned at Circles NWA with two main contributions: Community Engagement & Program Support. Conducting research, data collection, & analysis, and assisting in program planning & implementation. I implemented and helped oversee numerous ways to minimize poverty locally in Northwest Arkansas. My daily responsibilities consisted of: Supporting program implementation focused on PCE’s & community well-being, Assisting with research and data analysis to evaluate program outcomes, Collaborating with staff to develop educational materials and resources for participants, engaging with community members to foster relationships and promote Circles NWA initiatives, and lastly participating in team meetings to contribute fresh perspectives and innovative solutions. As a Behavior Health Associate at Piney Ridge Treatment Center, my daily duties were to ensure the well being of residents and to provide a both supportive, & structured environment. I was responsible for conducting safety checks, documentation of residents’ activity timely & accurate, observe behaviors, engage and encourage residents to participate in activities, and lastly, provide transportation for residents. As a DSB Counselor/Tutor my daily responsibilities consisted of creating homework assignments and teaching certain subjects to blind and visually-impaired clients. I assisted them with all lessons as needed, drafted up documents, filed, faxed, and scanned them. My services and educational help was available 24/7 to their needs with any assignments, projects, and any additional requests.
Behavior Health Associate
University of Arkansas Public Health Intern
Student Counselor
2024
Piney Ridge Treatment Center
Circles NWA
Arkansas Services for the Blind
**@**********.***
TJ Williams
Email:
Directive of Strategic Initiatives, Circles NWA
Dr. Renee Dawson
Phone:
HR, Services of The Blind
Reference
University of Arkansas
Pine Bluff High School
Bachelor’s of Science in Public Health
High School Diploma
December 2024
2020 Honor Graduate
Patient Care
Project Management
Microsoft Word/Excel
Customer Service
Risk & Compliance
Environmental Health & Safety
Kappa Alpha Psi Fraternity Inc.
Academic Enrichment Program Scholar
Public Health Organization
Pre-Dental Society
Adohi Hall Resident Assistant
Expertise
Organizations/Affiliations
D
Coca-Cola
As a Health & Safety Specialist Intern & Fleet Supervisor at Coca-Cola my daily duties consisted of working alongside safety leaders and stakeholders, I contributed to creating and maintaining a safe workplace within distribution centers; Assisted in designing, building, improving, and innovating order fulfillment safety programs, projects, initiatives, and other elements of the Workplaces Health & Safety organization across the three lanes of Coca-Cola fulfillment Infrastructure. Within my internship, I also learned how to collaborate and lead diverse functional teams and stakeholders across all levels of the organization. Lastly, I researched, interpreted, and shared data to support a safety related recommendation as part of a final project that was presented to senior leadership. Workplace Health & Safety Specialist Intern
2020 2024
FIS Global Customer Service Support Specialist II
As a Customer Service Specialist II at FIS Global, I worked remotely (full time) and served as a primary point of contact for inbound customer inquiries, resolving issues, providing information about products and services, and ensuring customer satisfaction through excellent communication and problem-solving skills. I tracked and documented customer interactions and issues, ensured accurate entry of customer information, and maintained detailed records of customer inquiries and resolutions.
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