Customer Service Medical Equipment
Resume:
Terrence Sangster
Houston, TX *****
********.********@*****.***
Professional Summary
Looking for a career that will allow me to grow with the company. I am looking for something that I can enjoy giving my all too while being able to comfortably provide for my family . I have previous experience in quality management and roofing production. My previous work experience consisted of medical equipment and delivering durable medical equipment to patients. my work experience is very well rounded and can be a great asset to any company that hires me. Work Experience
Driver/Customer Service Representative
Rotech Healthcare Inc.-West Valley City, UT
January 2023 to January 2025
• outbound calls
• assisted patients in over the phone troubleshooting on medical equipment
• routed deliveries and maintenances that where scheduled through the EMR system.
• followed regulations and laws regarding the dmv and laws of the roads.
• set up new patients once they were released from the hospital
• scheduled new patient set ups
• created notes and uploaded medical documentation to the patients health records using E-intake
• completed insurance documents for patients, confirming that they can get billed for the equipment.
• used customer service skills to interact with patients daily.
• organized the warehouse
• took inventory of the equipment being sent in and out of the office.
• recorded usage of each equipment that was in the location.
• created orders for equipment that needed.
Warehouse Worker
Amazon Warehouse-Fontana, CA
July 2023 to December 2023
Picked orders and I also was a sorter
Delivery Driver
Amazon DSP-West Valley City, UT
February 2023 to July 2023
Production Associate
Mission Foods-Fontana, CA
July 2021 to February 2023
• measured and manage temperature of the machine and the dough
• Completed troubleshooting on machines when out of order
• made good products
• handled materials with safety and cleanliness allowing products to stay clean and safe for consumers. Store Manager
Jersey Mike's-Clearfield, UT
February 2022 to January 2023
Help with customers trained employees and hired them did accounting for the store closed store made sure we stayed stocked on everything that we needed Machine Operator
PABCO Roofing Products-Tacoma, WA
September 2018 to June 2020
• dressed in PPE gear
• logged inventory and regulated the materials being used
• worked on the machine as a operator
• Used electric conveyor belts and catchers
• created roofing shingles
• worked around heavy machinery
Quality Control Inspector / Inventory
Snugz USA-West Jordan, UT
February 2017 to July 2018
• Checking all products
• Clocking out orders for shipment
• Picked inventory
• All components on the work order was correct
• Counted all inventory
Security Guard
CSC Security-Houston, TX
February 2014 to November 2015
• Checked customers in the stadium
• Collected payments for parking
• Secured important devices overnight
Green Energy Advisor
Just For Energy-Houston, TX
July 2011 to September 2013
• Door to door sales
• Selling products about energy
• Explain how Green Energy more affordable and safer for living environment Busser
Bulls Corner-Laplace, LA
April 2011 to March 2012
• Prepared food
• Cleaned tables
• Made sure the area was spotless for the next customers Education
Associate in Medical Assistant
Everest College-Dallas - Houston, TX
July 2011 to July 2011
GED in GED
Texas Southern University
January 2009 to December 2009
Skills
• Assembly
• Packaging
• Quality Management (3 years)
• Customer Service (3 years)
• Food Production Experience (3 years)
• Quality Inspector
• Manufacturing
• Quality Control
• Inspection
• Door-to-Door Experience (5 years)
• EMR Systems (2 years)
Contact this candidate