Customer Service Reset Merchandiser
Resume:
Jennifer Pinnow
Mesa, AZ *****
**********@*****.***
Work Experience
Reset Merchandiser
L&R Distributors-Tucson, AZ
February 2025 to Present
• Executed store resets according to planograms, ensuring accurate placement and arrangement of merchandise
• Maintained inventory levels by restocking shelves and displays with returned merchandise
• Utilized handheld devices or paper documentation to accurately record inventory counts during reset process
• Worked efficiently in a fast-paced environment, completing resets within designated timeframes
• Followed safety protocols and maintained a clean work area at all times
• Communicated effectively with team members and supervisors regarding any issues or challenges encountered during resets
• Provided exceptional customer service by assisting shoppers with inquiries about product location or availability during the reset process
• Adhered to company policies, procedures, and guidelines while performing reset merchandising tasks Reset Merchandiser
CROSSMARK-Phoenix, AZ
June 2023 to February 2025
• Executed store resets according to planograms, ensuring accurate placement and arrangement of merchandise
• Maintained inventory levels by restocking shelves and displays with returned merchandise
• Collaborated with store management to identify slow-moving or discontinued items for markdowns or removal from sales floor
• Ensured product freshness and quality by rotating stock based on expiration dates
• Worked efficiently in a fast-paced environment, completing resets within designated timeframes
• Followed safety protocols and maintained a clean work area at all times
• Communicated effectively with team members and supervisors regarding any issues or challenges encountered during resets
• Provided exceptional customer service by assisting shoppers with inquiries about product location or availability during the reset process
• Identified opportunities for improvement in reset procedures and made recommendations to enhance efficiency and productivity
• Adhered to company policies, procedures, and guidelines while performing reset merchandising tasks Reset Merchandiser
Advantage Solutions-Phoenix, AZ
April 2021 to May 2024
• Executed store resets according to planograms, ensuring accurate placement and arrangement of merchandise
• Maintained inventory levels by restocking shelves and displays with returned merchandise
• Ensured product freshness and quality by rotating stock based on expiration dates
• Worked efficiently in a fast-paced environment, completing resets within designated timeframes
• Followed safety protocols and maintained a clean work area at all times
• Communicated effectively with team members and supervisors regarding any issues or challenges encountered during resets
• Provided exceptional customer service by assisting shoppers with inquiries about product location or availability during the reset process
• Identified opportunities for improvement in reset procedures and made recommendations to enhance efficiency and productivity
• Adhered to company policies, procedures, and guidelines while performing reset merchandising tasks Education
High school diploma
Marcos De Niza High School-Tempe, AZ
August 1992 to May 1995
Skills
• Stocking
• Presentation Skills
• Strategic Planning
• Communication skills
• Branding
• Pricing
• Market Research
• Planograms
• Merchandising
Certifications and Licenses
Driver's License
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