Project Management Manager

Donald Huynh Wynn, PMP, CSM

Orange County, California

**************@*****.*** Mobile: 714-***-**** U.S. Citizen

https://www.linkedin.com/in/donald-huynh-wynn-092881361/

Senior IT Management Program and Project Leadership Vendor and Client Management

PROFESSIONAL SUMMARY

Senior Program/Project Management, senior IT Management with over 23 years of experience leading enterprise-wide transformations, strategic initiatives, and complex program deliveries. Proven ability to align IT solutions with business strategies, enhance customer satisfaction, reduce operational costs, and deliver measurable performance improvements across the Automotive, Auto Finance, Property Casualty, Insurance, Healthcare, Utilities, and Telecom industries. I have brought over twelve years of hands-on expertise in program and project management, utilizing Agile and Waterfall methodologies to drive successful outcomes. Skilled in building and mentoring high-performing global teams, managing multi-vendor engagements, fostering executive-level relationships, ensuring regulatory compliance (SOX, Data Privacy Group, PHI, HIPAA), and implementing continuous process improvements to achieve operational excellence.

PMP Certified

PMI-Aligned Project and Program Management

Agile and Waterfall Methodologies End-to-End Project Lifecycle Execution

Executive Stakeholder Engagement Vendor and Client Relationship Management

Risk Management Financial Governance (CAPEX/OPEX) Operational Excellence

PMO: Project Management Office

Projects/Programs Budget & Financial Oversight.

Core Competencies

MBA: Master of Business Administration: Strategic Leadership

Healthcare: Top notch Program & Project Management in the Healthcare Industry (BCBSs, Optum, United Health Group)

Automobile: Top notch Program & Project Management: Warranty, Parts, Electric Vehicles, Sales.

Utilities: Executive Collaboration Strategic Planning and Execution Process Improvement & Innovation

Regulatory Compliance: (SOX, HIPAA, Data Privacy Group) Enterprise Digital Transformation

Budget and Financial: Oversight on multiple Projects Portfolio.

Certifications:

PMP: Project Management Professional.

Project Management – PMI

CSM: Certified Scrum Master

ITIL: Level 2 Certification

PROFESSIONAL EXPERIENCE:

American Honda Motors (AHM)

Sr. IT Project Manager/IT Delivery Manager: — Torrance, California Jan 2023 – May 2025

Led planning, coordination, governance, and delivery for four major programs: Motocompacto, GM Battery Electric Vehicle (BEV), Auto Parts Ordering (Conrod), and Linamar Outboard Engine Sales.

Directed multi-site Vendor (Accenture) teams across global locations, ensuring milestone tracking, SLA/KPI adherence, and high-quality project execution.

Oversaw CAPEX and OPEX budget forecasting, resource planning, and financial governance for strategic initiatives.

Collaborate with Warranty, Sales, Service Vehicle Contract, and Prepaid Maintenance business units and executive leadership for strategic alignment and successful cross-functional integration.

Manage e-Commerce with Dealerships for Parts Department.

Utilized Waterfall methodologies along with MS Project, Clarity, SharePoint, and Teams for project planning, status tracking, and deliverable management.

Ensured full compliance with SOX, Data Security, and Data Privacy Group requirements during project execution.

Key Achievements:

Successfully launched the Motocompacto project in November 2023.

Delivered GM Battery Electric Vehicle Program for 2024 release (Honda Prologue and Acura ZDX)

Leading and succeeding Linamar Outboard Engine Sales project implementation.

Providing project support for the Parts Ordering (Conrod) System rollout (June–November 2024).

Enhanced project execution frameworks through mentoring Waterfall and Agile best practices.

Southern California Edison (SCE)

IT Delivery Manager / Sr. Project Manager — Rosemead, California Apr 2022 – Jan 2023

Directed delivery of ECM Wave 3, Fieldglass, and Filetrail (Omni Rim) projects within the IT Solution Plan and Delivery organization.

Ensured full compliance with SOX requirements and SCE PMO standards (MT 360).

Managed executive-level stakeholder expectations and strategic reporting.

Oversaw project structure setup, artifact management, risk controls, and capacity/resource planning.

Used Jira, Waterfall methodologies for project life cycle, and SharePoint, MS Project, and MS Teams extensively for tracking, collaboration, and reporting.

Blue Cross Blue Shield of Michigan

IT Senior Project Manager (Contractor) — Detroit, Michigan Mar 2021 – Mar 2022

Led cross-functional teams across USA and India locations, successfully delivering multiple retail Medicare Senior Health Services applications

Developed and executed comprehensive project plans for mission-critical Medicare initiatives, ensuring alignment with business objectives and Michigan regulatory requirements

Established robust project governance frameworks and reporting mechanisms for effective communication with the Department of Health Services and Cognizant healthcare vertical leadership

Implemented standardized project management methodologies to enhance delivery predictability and quality across international teams

Orchestrated end-to-end project lifecycle management from requirements gathering through successful deployment for retail Medicare solutions

Drove continuous process improvements through regular stakeholder feedback and

Enhanced continuous improvement through stakeholder feedback and performance metrics analysis.

Managed project implementation using Waterfall and collaboration using MS Teams, MS Project, and SharePoint.

Cognizant Technology Solutions

Senior Manager / Engagement Partner — USA & Asia Pacific (Singapore, China, Japan) Jul 2014 – Mar 2021

Oversaw digital transformation projects across Insurance (Property Casualty), Logistics, and Healthcare industries.

Built and maintained client relationships, managed vendor contracts, and expanded regional business operations.

Developed Agile/Waterfall program structures, ensuring client satisfaction and service excellence.

Key Roles:

Service Delivery Manager / Engagement Lead (Cargill Singapore): July 2019- March 2021

oAchieved strict SLA/KPI compliance, increased profitability by 25%, reduced backlog, and expanded territory.

oProvided Program Management in Logistics to Japan and Singapore Teams.

oServed as Team lead on Mainframe support (CICS, MVS, VTAM)

Service Delivery and Program Manager (Blue Cross Blue Shield/Wellmark Iowa): July 2014-July 2019

oOrchestrated Medicaid platform transformations and partnered with State of Iowa regulators and Medicaid through collaboration.

oUtilized Waterfall, Clarity, MS Project, and SharePoint to manage program implementation delivery and reporting.

Molina Healthcare

IT PMO / Sr. Program Manager — Long Beach, California Jun 2013 – Jun 2014

Spearheaded a large Program Management Office supporting a CRM program for Market Exchanges on a healthcare platform.

Upgraded QNXT. Provide upgrades and Implementation on QNXT upgrades. Rolled out new Medicare Senior program: In-Home Services

Led cross-functional teams across USA and India locations, successfully delivering California Medicaid.

Orchestrated end-to-end project lifecycle management from requirements gathering through successful deployment for the Medi-Cal program.

Drive continuous process improvements through regular stakeholder feedback and performance metrics analysis

HMSA (Blue Cross Blue Shield of Hawaii)

Sr. IT Program Manager — Honolulu, Hawaii Oct 2012 – May 2013

Drove CRM projects and implementations in accordance with ICD 10 and HIPAA 5100 guidelines as a key leader and expert.

Oversaw Application (PEGA) and Infrastructure (SAN/Storage, EMC, VMWare, and Wintel) implementation as a key project leader.

Led project kickoff meetings, coordinated with cross-functional leaders, and managed team performance. Spearheaded multiple projects, including alignment of schedules and performance with project goals and expectations.

Managed scope determinations, cost estimation and control, and continuous process improvements.

Selected Contributions:

Successfully implemented projects under tight deadlines and budgetary constraints, increasing HMSA revenue.

Sprint Nextel Corporation

PMO Sr. Program Manager — Irvine, California Nov 2008 – Oct 2012

I gained over 1,500 K in savings in Enterprise IT and program management as a key business planner and implementation leader.

Led business planning, quality assurance, budget control, and vendor management functions.

Developed comprehensive and effective business plans, managed schedules and scope, allocated budgets, and led Quality Assurance functions.

Opened new product lines supporting Blackberry and iPhone 4S and managing Samsung Galaxy 3 initiatives.

Selected Contributions:

oSuccessfully implemented $60M Blackberry and $50M CDMA Monthly Unlimited iPhone projects and increased Sprint SPG Revenue by 40% between 2009 and 2010.

oManaged enterprise IT programs, including Blackberry ($60M) and CDMA iPhone ($50M) projects, boosting SPG revenue by 30%.

Farmers Insurance

IT Application Development Manager — Woodland Hills, California Mar 2006 – Oct 2008

Planning and coordinating development activities; this includes setting project goals, timelines, and budgets for new applications and updates.

Managing the application lifecycle from initial design and development through deployment and ongoing maintenance of Next Gen Homeowners

Ensuring project adherence to company standards and best practices includes security protocols, coding standards, and documentation requirements.

Collaborating with other departments to integrate software applications into business processes: Engaged in communicating with stakeholders, gathering requirements, and ensuring smooth integration.

Team Leadership and Management includes hiring, training, and evaluating team members, sharing knowledge, resolving technical issues, helping team members grow their skills, and creating a positive and collaborative work environment.

Technical Responsibilities:

Overseeing software application design, development, and testing involves reviewing code, conducting performance testing, and ensuring application reliability.

o Ensuring that applications meet business requirements and customer needs, gathering feedback, prioritizing features, and addressing user issues, ensuring that all code meets security best practices and complies with security policies, implementing security measures, conducting security audits, and staying up-to-date on security threats.

American Honda Motors.

IT Project Manager — Torrance, California Jan 2001 – Mar 2006

Led cross-functional teams and Vendor teams to successfully implement and deliver Warehouse Management Systems (WMS) Application

Assisted in building eleven (11) Parts Warehouses across the U.S. (Chino, Sacramento, Alpharetta, etc.)

Led Project Team and Vendor to and Developed and executed comprehensive project plans for mission-critical Warehouse Management, ensuring alignment with business objectives and the Parts Department.

Established robust project governance frameworks and reporting mechanisms for effective communication with the Leadership Team.

Implemented standardized project management methodologies to enhance delivery predictability and quality across international teams

Drive continuous process improvements through regular stakeholder feedback and performance metrics.

Technical Skills

Program Management Tools: MS 365, MS Project, Waterfall, Jira, Clarity, SharePoint

Collaboration Platforms: MS Teams

Cloud and Analytics: AWS, Azure

Methodologies: Agile, Waterfall

Compliance Standards: SOX, HIPAA, PHI, Data Privacy Group.

Education

Master Business Administration (MBA): Strategic Leadership — New England College, New Hampshire, USA

BA Business Administration: Management — New England College, New Hampshire, USA

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