Abbas Abbas Ahmed
Address Cell Phone
: Mansoura – Egypt.
Email : (*****.*****@*****.***)
Date of birth: 30/03/1978
Marital Status: Married
Working Experience
Food and Beverage Manager
Planhotel Hospitality Group Diamonds Mapenzi & Sandies Baobab Beach Zanzibar & Nungwi Inn
From 01-09-2022 till Now
4.5* Sandies Baobab125 Room. Nungwi Inn 25 Room
Planhotel Hospitality Group Mozambique Diamonds Mequfi Beach Resort Mozambique. From 28-11-2021 till 15-08-2022
5* 51 Room.
My Blue Hotel Nungwi, Zanzibar - Tanzania .
5* 146 Room
From 27-11-2020 till 01-05-2021
Planhotel Hospitality Group Diamonds Mequfi Beach Resort, Mozambique.
5* 51 Room.
From 05-12-2019 till 01-10-2020
My Blue Hotel Nungwi, Zanzibar - Tanzania .
5* 146 Room.
From 06-07-2018 till 15-09-2019
Blue Reef Hotel, Marsa Alam – Egypt.
5 * 150 Room.
From 29-03-2017 till 19-06-2018.
Director of Food and Beverage Manager
Floriana Hotels & Resorts (Manager For 2 Hotel Dream & Dream Garden ), Marsa Alam – Egypt.
5 * 500 Room
15-12-2011 till 01-05-2016
Food and Beverage Manager
Best Western Solitaire Resort - Marsa Alam - Egypt .
4 * 150 Room
From 19-01-2011 till 02-08-2011
Assistant Food and Beverage Manager
Caribbean World Resort Soma Bay, Hurghada- Egypt.
5 * 650 Room.
14-09-2010 till 10-01-2011
Elphistone Resort, Marsa Alam - Egypt.
5 * 350 Room
09-04-2007 till 11-09-2010
Restaurant Manager
LTI Grand Azoure Resort, Sharm Alshaikh – Egypt.
5 * 1200 Room
16-10-2005 till 10-06-2006
Waiter Head
Domina Prestige Coral Bay, Sharm Alshaikh - Egypt.
5 * Delux 150 Room
From 12-07-2003 till 27-01-2005
Naama Bay Hotel, Sharm Alshaikh - Egypt.
5 * 350 Room
03-03-2002 till 30-06-2003
Captain
Eurotel Palm beach, Hurghada - Egypt.
5 * 500 Room
01-11-2000 till 29-10-2001
Sonesta Paradisio, Hurghada - Egypt .
5 * 450 Room
From 15-08-1996 till 29-10- 2001
Education & Training History
Jul 2008 CERTIFICATE FROM AMERICAN HOTEL & LODGING INSTITIUT (THE EDUCATIONL INSTITIUT OF THE AMERICAN HOTEL & LODGING ASSOSICIATION)
SUCCEASSFULCOMPLEION OF Hospitality Department Trainer.
Jun 2007 CERTIFICATE FROM AMERICAN HOTEL & LODGING INSTITIUT (THE EDUCATIONL INSTITIUT OF THE AMERICAN HOTEL & LODGING ASSOSICIATION)
SUCCEASSFULCOMPLEION OF Food Safety Program (HACCP) .
Mar 2006 Food safety program
Nov 2004 Effective communication, Management Process at Coral bay hotels.
Nov 2004 Evaluating motivation and coaching at Coral bay hotels.
Nov 2004 Up selling techniques. at Coral bay hotels.
Nov 2004 Up selling techniques. at Coral bay hotels.
Nov 2004 Food and beverage cost controlling at Coral bay hotels.
Oct 2004 Management scope and control dining Room at Coral bay hotels.
Oct 2004 Management of service.
Mar 2004 Time management guest complain guideline s at Coral bay hotels.
Nov 2003 Outline training for new hired employees at Coral bay hotels.
Mar 2003 Leadership attitude. Behaviors and expectations at Naama Bay Hotel.
Jul 2002 Food and beverage standard operating procedures at Naama Bay Hotel.
Feb 1999 Handling airline catering at Condor ail line company.
Dec 1996 Hospitality communication consistent.
June 1996 Secondary School Certificate.
Language Skills
Very good command of English and Arabic.
Good command of Italian, German Swahili
Computer Skills
Word-Power Point
Personal Skills
I have my special strategy planning for my work through training my staff before the beginning of the operation in order to build and get on a professional, strong, qualified and mastered staff everywhere all the times.
I always motiving everywhere during the operation process to watch over it and ensure that everything going well in order to achieve high levels of the guest’s satisfaction.
I always use and apply the HACC (Hazard Analysis Critical Control Point system), So we can guarantee that given services to our guests are completely safety and healthy.
I can reduce the expenses and increase the profits through my special strategy during the operation process.
I am professional at making the operation running according to the highest standards, procedures in the hospitality field.
Manage and inspect the operation every day to ensure that the events run smoothly.
I always watch over the attitude and appearance of my staff to ensure the satisfactions of our guests.
I always conduct a regular meeting for the information communications policy review tools.
I am mastered at handling the guests complains and comments by addressing the problems and getting solutions to keep on the guest’s satisfaction.
I am mastered at motiving my staff in order to keeping our operation going on in a continued progress.
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