Information Systems Lead Teacher

Brittney Nicole Lewis, CISA

**** **** ** :: Lubbock Texas

**************@*****.*** ::806-***-****

EDUCATION

TEXAS TECH UNIVERSITY Lubbock, TX, August 2012

Jerry S. Rawl's College of Business

Bachelor of Business Administration

Major: Management Information Systems

EXPERIENCE

Children's Orchard Academy Lubbock TX

10/15/2024-Current

Lead Teacher

Lead a room of 4 teachers and helped with procedures for class room

safety and awareness not previously documented.

Work with Corporate to make sure they are documented, clear, concise

and follow Federal and State rules for Early Education Center.

Citi, remote/Irving, TX

03/2023- 01/05/2024

Global Risk and Controls Senior

Develop and strengthen relationships and built bridges

business needs with technical solutions, focusing on projects that

support and improve overall continuity between internal and external

regulatory bodies.

Worked very closely with bank wide department business senior

managers on organization strategy. Partner closely technology mangers

to translate technology strategy into language understood by business

partners. Prepare strategic materials regarding technology projects

for business partners. Define and market business benefits driven by

technology deliveries.

Identified opportunities to add value beyond the scope of formal

projects. Efficiently solve complex, ambiguous problems/situations.

Involved with more project management and governance execution.

Managed all aspects of client service, including planning,

prioritizing and organizing projects.

Developed and maintain governance documentation and control

review processes. Guide business teams on executing required controls,

ensuring they understand governance expectations.

Multi-tasked productively and reliably, while managing

conflicting priorities. Ability to operate with a limited

level of direct supervision. Can exercise independence of judgement

and autonomy.

Acted as SME to senior stakeholders and /or other team members.

Contribute to continuous team improvement and management, e.g.,

provide leadership in recruiting, coach junior staff, etc.

Appropriately assessed risk when business decisions are made,

demonstrating consideration for the firm's reputation and safeguarding

the business, its clients and assets, by driving compliance with

applicable laws, rules and regulations, adhering to Policy, applying

sound ethical judgment regarding personal behavior, conduct and

business practices, and escalating, managing and reporting control

issues with transparency.

Strategy consulting experience. Ability to problem solve,

sound business judgment, and demonstrated result orientation.

Creativity and independent thinking.

Outstanding analytical and quantitative capabilities; history

of academic and professional excellence and achievement. Consistently

demonstrates clear and concise written and verbal communication. Sound

working knowledge of financial modeling and can analyze financial

statements.

Collaborative work style; effectively interacts with partners

across organizational boundaries/hierarchies.

My Leadership presence: commands respect and will earn trust

of senior leaders along with my peers. Highly motivated and with enthusiasm for the

Financial Services industry and desire to master the business.

Highly proficient in MS PowerPoint, Excel, Power BI, Cognos,

Jira Service Now, and Tableau.

Wells Fargo, Frisco, TX

08/2021-12/23/2022 Senior Operational Risk Specialist

Partnered with business managers, technology leaders and

application business owners across the company to identify remediate

and close issues, policy exceptions in a timely manner.

Key contributor on a weekly basis to improvements of existing

and new processes that aid in the compliance assessment and tracking.

Lead Minimum Application Requirements reporting monthly for

multiple level 3 managers and multiple directors.

Developed key risk metrics and dashboards for reporting to

management committees and the board of directors.

Oversaw EUC Governance Program activities, ensuring compliance

with audit and control standards.

Lead and executed ADMIN improvements on the teams multiple

JIRA instances, Tableau reporting. Power BI and confluence sites.

Review of work performed by Risk Analyst to ensure the

consistent application of program practices, standards, and

procedures.

Perform control reviews and compliance testing on existing EUC tools.

Independent became knowledgeable on all controls within the

Enterprise Risk Controls. Reviewed for gaps, redundancies, need for

more robust controls, while reporting to many C Suite and department

heads.

Federal Home Loan Bank Remote

Senior Risk Management Analyst

04/2020 - 07/2020

Leaded risk management programs by providing oversight of day to day

program activities and in the ongoing development and refinement of

program practices, processes and standards.

Leaded and participated in a variety of risk identification

and assessment activities related to risk management programs, such as

the business resiliency threat risk assessment, scenario analysis,

table-top exercises, corporate risk assessment and business unit risk

and control self-assessments.

Acted as the RSA Archer GRC business administrator which

included helping design, configure, and maintain the platform.

Supported other business units' integration and configuration of the

Archer GRC into their audit, risk or compliance activities.

Effectively challenged and partnered with business units in

the assessment and documentation of risks and controls.

Conducted research, analyzed data and prepared presentations

on a wide variety of topics including regulatory matters, emerging

risks, trends and risk management best practices.

Developed key risk metrics and dashboards for reporting to

management committees and the board of directors.

Recommended enhancements to internal processes and practices

using a risk-based approach, with a continuous improvement mindset

informed by industry best practices and regulatory standards.

Helped with the review of work performed by Risk Analyst to

ensure the consistent application of program practices, standards and

procedures.

Wells Fargo, Dallas, TX

Domain Management Consultant, IT Regulatory Market

07/2019-12/20/2019

Partnered with Domain Managers, business managers, technology

leaders and application business owners across the company to assess

control gaps and monitor compliance with 2020 privacy policies and

laws.

Worked as the subject matter expert in Marketing and

Relationship Management data resources and application in order to

identify and document personal data.

Key contributor on a weekly basis to improvements of existing

and new processes that aid in the compliance assessment and tracking.

Supported, organized and provided direction on key compliance

activities against priorities.

Prepared and supported executive-level presentations and status updates.

Alliance Data Services, Dallas, TX

Senior Analyst, SOX Compliance

05/2018-2/2019

Performed and review Control Testing for multiple Lines of Business.

Facilitated control process walkthrough meetings and ensure all

required data evidence is collected.

Facilitated SOX initiatives including testing with the

business stakeholders and external audit for each assigned line of

business.

Managed issue reporting and remediation to all levels of business.

Extensive Data Analytics work creating dashboards from Excel to Tableau.

Worked with multiple application/databases/OS and reports as

well as writing custom SQL queries to monitor and audit.

BNSF Railway, Fort Worth, TX

Information Technology and Operational Audit Analyst

01/2015 - 04/2018

Created technical specifications and documentation for

monitoring Audit departments KPIs for all projects.

Developed dashboards used by executive leadership to track

audit performance, identify risks in processes that were not

previously tested, and incorporate current company activities and

goals into risk based visualizations.

Created and implemented Tableau Dashboards and visual reports

to monitor schedule and effectiveness of each audit performed to make

explaining finds and control need easier than traditional Excels.

Develop functional and non-functional requirements.

Develop/execute audit plans to validate that controls exist

and effectively mitigate risk.

Effectively interface with all levels of management across a

board range of functional disciplines.

Work with BNSF TS organizations on systems and infrastructure

projects to ensure controls are designed in prior to implementation.

Business Analyst

Served as contact point for technical team and Business Owners

Created user stories and customer acceptance criteria.

Created and executed multiple reports focusing on performance

of both application and team status.

Designed multiple dashboards and visuals to explain complex

programs to Business Owners

Developed understanding of business processes being supported

by applications.

Performed Project Manager/Scrum master role and responsibility.

Analyzed and designed solutions for simple to moderately

complex business problems according to customer or user requirements.

TECHNOLOGY

Trainings & Certifications: Best Practices for communication beyond

Technology ( everyday conversations and solutions for everyone to

understand. CISA, ITIL V3 Foundation, Agile Training (PM), Essential

Skills for Managing Projects, Application Classification Training,

ISACA Training

Business Analytics tools: Tableau, Access, Excel, Jira,Remedy, Data

Warehouse, PowerBI, Collibra, Archer Sharepoint

HONORS AND ACTIVITIES

ISACA

Women's Network of Fort Worth

Women's Network of Dallas

Women's Network of Frisco

Association of Information Technology Professionals

National Youth Leadership Forum

VOLUNTEER WORK

March of Dimes, Haven Animal Shelter, Run for the Cure, Fort Worth

Animal Shelter

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