Customer Service Data Entry

NISHA PATEL

Bartlett, IL *****

630-***-**** - **************@*****.***

PROFESSIONAL SUMMARY

Dynamic professional with a proven track record at Dunkin' Donuts, excelling in team collaboration and customer service. Recognized for enhancing operational efficiency and mentoring staff. Adaptable and detail-oriented, with strong organizational skills and proficiency in data entry and Microsoft Word, committed to continuous improvement and delivering exceptional results.

SKILLS

• Friendly, positive attitude

• Excellent communication

• Teamwork and collaboration

• Computer skills

• Organizational skills

• Organization and time management

• Verbal communication

• Flexible and adaptable

• Customer service

• Problem-solving

• Time management

WORK HISTORY

12/2024 to 05/2025 Employee

Dunkin' Donuts Franchising - Addison, IL

• Self-motivated, with a strong sense of personal responsibility.

• Worked effectively in fast-paced environments.

• Skilled at working independently and collaboratively in a team environment.

• Proven ability to learn quickly and adapt to new situations.

• Excellent communication skills, both verbal and written.

• Worked well in a team setting, providing support and guidance.

• Demonstrated respect, friendliness and willingness to help wherever needed.

• Assisted with day-to-day operations, working efficiently and productively with all team members.

• Managed time efficiently in order to complete all tasks within deadlines.

• Adaptable and proficient in learning new concepts quickly and efficiently. 08/2022 to 11/2024

Return Department

Insight Enterpises Inc - Hanover Park, IL

• Passionate about learning and committed to continual improvement

• Organized and detail-oriented with a strong work ethic.

• Paid attention to detail while completing assignments. Learned and adapted quickly to new technology and software applications.

• Data entry

• Microsoft word

09/2019 to 07/2022 Manager

Dunkin' Donuts - Hoffman Estates, IL

• Oversaw daily operations to ensure efficient workflow and adherence to company policies

• Mentored team members, fostering skill development and enhancing overall performance

• Streamlined processes, resulting in improved operational efficiency and reduced tumaround times

• Coordinated project timelines and resource allocation to meet organizational goals

• Implemented quality control measures to maintain high standards of service delivery

• Managed and motivated employees to be productive and engaged in work. EDUCATION

HI College - Ahmedabad, GJ

College was left incomplete because of money problems

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