Customer Service Real Estate
Resume:
Brently O’Hare
Hollywood, FL *3021
************@*******.***
Summary:
Marriott Hotels and Fine Dining Restaurant Experience Dedicated customer service professional with 20 years of experience in hospitality and excelling in guest relations and event planning. Proven ability to create welcoming environments and enhance customer experiences. Strong leadership skills demonstrated through effective team management and project coordination. Seeking to leverage extensive customer service expertise in a Hostess and Food Server role within luxury fine dining. Authorized to work in the US for any employer
Work experience:
Real Estate Agent
Hampton Realty - Hollywood, FL 33021
Conducted market research to identify potential properties for clients based on their needs and preferences
Negotiated contracts and terms of sale to ensure favorable outcomes for both buyers and sellers
Collaborated with mortgage brokers, home inspectors, appraisers, and other professionals to facilitate smooth transactions
Guided first-time homebuyers through the entire purchasing process from initial consultation to closing day
Bank Teller
Bank of America - Hollywood, FL 33021
Provided exceptional customer service by addressing inquiries, resolving issues, and offering product recommendations
Promoted bank products and services to customers based on their financial needs and goals
Handled confidential customer information securely in accordance with privacy guidelines
Developed strong relationships with regular customers through personalized service Brently O’Hare
5500 Hayes Street
Hollywood, FL 33021
************@*******.***
Customer Service Agent
FedEx Express-Fort Lauderdale - FL
Demonstrated strong product knowledge to effectively address customer questions and provide accurate information on features, pricing, and promotions
Resolved complex customer complaints by actively listening to concerns, empathizing with their frustrations, and finding appropriate solutions within company guidelines
Participated in regular training sessions to stay updated on new products/services/features as well as best practices for delivering exceptional customer experiences
Contributed positively to team morale through active participation in team meetings/activities fostering a collaborative work environment focused on achieving shared goals
Education
Sheridan Technical College - Hollywood, FL
Court Reporter
South Broward High School - Hollywood, FL
High school diploma
Organizational skills
Contract Negotiation
Guest services
Management
Communication skills
Administrative Experience
Events Management
Typing (10+ years)
Basic math
English (10+ years)
Front Desk
Microsoft Word
Guest relations
Negotiation
Medical terminology
Data entry
Restaurant experience
Hospitality
Shipping & Receiving
Business Development
Strategic Planning
Sales
Packaging
Leadership
Time management
Fair Housing regulations
Hotel experience
Host/hostess experience
Cash Handling
Customer service
Phone etiquette
Event Planning
Research
Customer relationship
management
Customer service
Certifications & licenses
Driver's License
Real Estate License
Contact this candidate