Pharmacy Technician Customer Service
Resume:
***********@*****.***
New, NY ***24
SKILLS
Compliance: HIPAA, OSHA, COLA, and
CLIA-waived testing Pharmacy Technician:
Medication Knowledge, Pharmacy
Operations, Organizational Awareness,
Medical Terminology, Human Anatomy,
Medication Management, Medication
Dosages, Pharmacy Technician Principles,
and Practices, Patient Communication,
Patient Privacy, Customer Service, Time
Management, Multi-tasking, Data Entry,
Documentation, Filing, Reporting, Medication
Verification Additional Relevant Experience:
Positive, Effective Communication,
Collaboration, Adaptable, Conflict Resolution,
Cultural Sensitivity, Empathy,
Compassionate, Patience, Detail-Oriented,
Customer Service, Training/Development,
Leadership, Reporting, Organized,
Professionalism, Multi-tasking, Compassion,
Problem-Solving, Interpersonal Skill
•
CERTIFICATIONS
Medcerts Pharmacy Technician Specialist
Certified Pharmacy Technician (Ex-CPT)
Certification NHA Livonia, MI March 2024
April 14,2024
•
Spanish Bilingual
LANGUAGES
KATRINA FANT
Pharmacy Technician
Newly minted Pharmacy Technician, bringing a fresh perspective and a strong foundation in pharmacy technician skills, having recently completed a comprehensive pharmacy technician program. As well as successfully attaining my CPT certification, demonstrating my commitment to excellence in pharmaceutical care. With a background in customer service and beauty advisor, I am equipped with strong interpersonal skills and a dedication to providing top-notch patient support. I am eager to apply my enthusiasm, skills, and newly acquired knowledge to contribute effectively to a dynamic pharmacy team.
CEO/ Part time
Kitty Bella Beauty
Jan 2014 – Present
New York, New York
HHA
Jones-Barnes
Jan 2024 – Present
Manhattan, New York
Sales Associate Specialist
Verizon wireless
Jul 2002 – Aug 2008
Bronx, New York
EXPERIENCE
Oversaw operational activities related to budgeting, forecasting, accounting, financial reporting and
• audits.
• Recruited, trained, developed and retained top talent to build high performing teams. Built strong relationships with customers through attentive listening skills and excellent problem
• solving abilities.
• Led the successful launch of new products, services, and initiatives across multiple departments.
• Assisted patients with bathing and grooming to encourage personal hygiene.
• Prepared beds and changed linens, maximizing patient comfort.
• Transported patients to bathroom and provided incontinent care.
• Maintained accurate records of patient care, condition, progress, and concerns. Provided personalized home health care services to elderly patients, including bathing, dressing,
• hygiene and grooming assistance.
• Monitored vital signs such as temperature, pulse rate, respiration rate, blood pressure and weight.
• Developed strong organizational skills in order to effectively manage multiple tasks simultaneously.
• Assisted customers in selecting items that fit their needs or preferences. Exhibited excellent communication and interpersonal skills to build positive relationships with
• customers.
• Handled cash transactions accurately while maintaining security protocols.
• Maintained product knowledge by staying up-to-date on new products, services, and promotions.
• Used POS system to process sales and refund transactions.
• Explained products and services to help customers make informed decisions.
• Computed sales prices, total purchases, and received and processed cash and credit payment.
• Placed special orders, submitted online orders, or contacted other stores to find desired items. High School Diploma
Monsignor Scanlan HighSchool
Jun 1997
Bronx,NY
Bachelor of Science (B.S.) in Forensic Science
John Jay College of Criminal Justice
New York, NY, US
EDUCATION
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