Business Operations Information Technology

ROBERT W. MARSHALL

************@*****.*** +1-313-***-**** ************@*****.***

Resourceful administrative professional with over 10 years of professional experience in business operations. Demonstrated ability to meet and exceed project goals and deadlines. Documented expertise in combining legal knowledge, administrative and research skills to effectively resolve issues in the trial preparation process. Skilled in collaborating with all organizational stakeholders to achieve stated objectives. Instrumental in streamlining and improving processes systems while enhancing productivity and cost-effectiveness. Technical proficiency in MS Office and Total Attorney. Seeking Full-time, or part-time position.

Specialized Skills

Technical Data Translation

Time Management

Legal Correspondence

Strategic Planning/Analysis

Worked-on lesson-Plans

Monitored the classroom

Laws & Regulations

Legal Procedures

Data Entry Clerk

Work Experience

Substitute Teacher: Superior Staffing - Southfield, MI

August 2022 to October 2024

●Writing Lesson Plans for Students

●Helping Students embrace the educational process.

●Meeting with parents to make sure their students stay on track.

●Providing grades and support to students when the need arises.

Robert Half, August 2021 - February,2021

● Engage in effective customer service while taking calls remotely with clients ● Skilled at toggling between multiple categories in the database to gather information and adjust information for each client

● Troubleshoot to reset and create secure passwords

Professional Home Curator April 2004 - Oct 2023

● Assisted an elderly person with ensuring a safe home environment, including assisting with getting dressed, making sure she/he looked appropriate for the public

● Coordinated meal schedule for the elderly person, making sure that she/he has a proper diet for breakfast, lunch, and dinner

● Served as an ombudsman taking the elderly person to various doctor appointments, making sure that she/he takes medication according to the schedule and doctor’s instructions

Alan's Tax Service January 2019 – April 2019

● Gathered pertinent, sensitive information from clients

● Maintained client confidentially and privacy, adhering to local, state and deferral guidelines and laws

● Responsible for opening and closing the tax service business

Education

Development, Michigan Shifting Gears, 2014

Certificate of Completion, CCNA, Cisco Training, Computer Learning Center, 2011 Post Baccalaureate Certificate, Business Administration, Mary Grove College,1998 Bachelor of Arts, Communications, Wayne State University, Detroit, MI.1994

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