Customer Service High School

JHUNIOR FERNANDEZ

+1-347-***-**** ***********@*****.*** Elmhurst, NY

Professional Summary

Motivated and hardworking individual with experience in both front and back-of-house operations in fast-paced environments. Adept at multitasking, providing excellent customer service, and maintaining cleanliness and organization. Eager to learn, grow, and contribute positively to any team.

Work Experience

Crew Member (BOH/FOH)

Chick-fil-A – Elmhurst, NY

December 2024 – Present

Cross-trained in both kitchen and customer-facing roles to support flexible operations.

Prepared and cooked food items according to safety and quality standards.

Handled closing duties, including deep cleaning and equipment maintenance.

Managed register, took customer orders, and ensured accuracy in bagging and delivery.

Resolved customer issues professionally to maintain a positive dining experience.

Education

High School Diploma

EHSA High School — Graduated 2024

Skills

Quick Learner

Cooking & Food Prep

Cleaning & Sanitization

Stocking & Inventory

Cash Handling & Register Operation

Customer Service & Conflict Resolution

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