Customer Support Exceptional
Resume:
PROFESSIONAL SUMMARY
Skilled at delivering exceptional customer support through strong
communication and problem-solving abilities. Proficient in managing high-volume inquiries, providing timely and accurate information, and resolving issues efficiently while maintaining high level of customer satisfaction. Conscientious approach to work ensures tasks are completed methodically and with minimal errors, contributing to well-organized and results-driven work environment.
EXPERIENCE
Teacher
October 2022 - Present Memphis Shelby County Schools, Memphis, Tennessee
International Priority Direct Distribution
July 1995 - September 2022 FedEx Corporation, Memphis, Tennessee
Managed student behavioral issues to optimize classroom learning environment.
•
Motivated and engaged students, developing skills and knowledge for academic foundation.
•
Developed and maintained classroom environment conducive to learning and appropriate for social and emotional development of students.
•
Provided feedback to parents regarding student's academic growth and behavioral development.
•
Presented lesson content with varied strategies to keep students interested and drive home key points.
•
Integrated technology into classroom and lesson plans, supporting and engaging students with available resources.
•
Facilitated small group instruction to meet the needs of each student.
•
Integrated a variety of instructional techniques such as project- based learning, cooperative learning groups, role playing scenarios and simulations into daily lessons.
•
Established strategic partnerships with vendors located around the world in order to expand reach into new markets.
•
CONTACT
*********@*****.***
Memphis, TN 38125
SKILLS
• Classroom management
• Lesson planning
• Parent-teacher communication
• Motivating students
• Student engagement
• Relationship building
• Critical thinking
• Public speaking
• Technology integration
• Child development
RACHEL JONES
Resolved disputes between customers, suppliers, and other stakeholders quickly and efficiently.
•
Created and maintained strong relationships with new and existing customers for long-term growth.
•
Provided guidance on best practices when dealing with foreign clients.
•
Conducted regular training sessions with direct reports to improve their skillset and performance.
•
• Monitored customer preferences to determine focus of sales efforts. Assessed customer feedback in order to enhance customer satisfaction levels.
•
EDUCATION
Master of Arts (M.A.) in Teacher Candidate
Expected graduation May 2025
The University of Memphis, Memphis
Bachelor of Arts (B.A.) in Early Childhood Development August 2015
University of Arizona Global Campus
AWARDS
• Bravo Zulu
Contact this candidate