Customer Service Administrative Support

TINOTENDA

CHIZIMBE

OFFICE

ADMINISTRATION\

RECEPTIONIST

MISS TINOTENDA CHIZIMBE

TZANEEN

0850

+27-71-915-****

*****************@*****.***

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SUMMARY

Dedicated and organized office administration professional with experience in providing administrative support, customer service, and training. Proficient in Microsoft Office and skilled in office management, with excellent communication and interpersonal skills. ㅡ

Education

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Work Experience

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● Advanced Level (Arts), Greatstride College, Zimbabwe

(completed with fair grades)

● Ordinary Level, Buoyancy College, Zimbabwe (completed with fair grades)

● Primary to Grade 10, various schools in South Africa

● Certificate in ICT Office Administration, Avuxeni Computer Academy

Trainnee and Personal Office Assistant, Avuxeni Computer Academy

(2023- June 2024)

● Provided administrative support to staff members, ensuring smooth day-to-day operations

● Managed Office tasks, including filing, data capture, and record-keeping

● Trained students with computer skills, demonstrating patience and excellent communication skills

Cafe Assistant, Kgapane Internet Cafe (June 2024- April 2025)

● Provided excellent customer service, handling customer queries and resolving issues

● Managed Internet Cafe operations, including opening and closing procedures

● Developed strong communication skills, working with diverse customers

Office Administration:

● Proficient in office management, including filing, data capture, and record-keeping

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Skills

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References

● Experienced in providing administrative support to staff members

Microsoft Office Suite

● MS Word: document creation, editing and formatting

● MS Excel: spreadsheet creation, data analysis and chart creation

● MS PowerPoint: presentation creation, design and delivery Customer Service

● Excellent communication and interpersonal skills

● Experienced in handling customer queries and resolving issues Telephone skills

● Proficient in handling phone calls, taking messages, and transferring calls

Available upon request

Contact this candidate