Risk Management Leadership Development
Resume:
BILL DUNNINGTON 802-***-****
Strategy, Technology and Organiza4on Execu4ve
Professional Summary: Versa'le and broadly experienced business consul'ng execu've with deep skills in leadership-led, technology-enabled, people-driven profit gains and enterprise value building.
Ø Twenty years as founder, entrepreneur, CEO of Dunnington Consul'ng, dba hCps://www.netgoodbusiness.com consul'ng and coaching founders, owners, CXOs who lead private, B2B, mid-market service companies with knowledge-based workforces. Ø Consul'ng execu've (AP Accenture, VP ODI) selling, leading strategic change ini'a'ves, merger integra'ons, lean, con'nuous improvement, change management ini'a'ves for Fortune 100 firms and Federal Agencies.
Ø HR strategy/leadership development (Fortune 100 company) 18 countries, 28,000 people. Proven ability to plan and guide strategic change, integrate new technology, spark produc've collabora'ons, get results and learning to build customer-connected, future fit workforces. Current Professional Goal: Leverage my skills, experience, AI and genGPT to help create next genera'on business models and innova've organiza'on designs. SKILLS
Strategic Planning & Deployment Accelera'on
AI-Enabled Design Sprints, genGPT, AI Literacy
HR/AI Strategy, Analy'cs & Workforce Planning
Execu've Coaching & Leadership Development
Con'nuous Improvement & Ac'on Learning
Finance, Program/Project/Risk Management
Communica'ons, Summits, Conferences, Events
WORK EXPERIENCE
DUNNINGTON CONSULTING, LLC 2001 – present Burlington, Vermont - Madison Wisconsin CEO. Founded and lead an independent consul'ng firm to help clients grow, scale and thrive. Engagements focus on expanding high margin recurring revenue; connec'ng purpose, brand and culture for sustainable impact, helping owner entrepreneurs develop leadership teams, build capable organiza'ons. Managed marke'ng, delivery and financials to build a $4-5 M consultancy. Selected highlights:
• Entrepreneur to CEO Transi4ons
Helped a CEO client start a sales force and delegate selling. Tripled NPS scores and recurring revenue. Helped another lead a risk management ini'a've to increase enterprise value which doubled their mul'ple. Helped one CEO fight an aCempted coup, retain control of her company, and reorganize with an eye toward gedng ESOP-prepared.
• Strategic Growth – Helped a consultancy align and integrate 7 diverse prac'ces into a coherently branded Renewable Energy Prac'ce. Raised revenue 22%.
• M&A Growth Strategy – Developed an enterprise value strategy for a regional power equipment company whose strategy was to grow by acquisi'on. Led a design team that implemented a 100-day integra'on approach from that has since enabled 6 mergers.
• Customer Value Management – For a shipping and logis'cs company, designed and helped roll out a customer value management ini'a've. Raised customer sa'sfac'on from 91% to 97%. Increased proposal capture (up 18%), first project size (20%), fill rate gains (23%).
• Strategic Program Management – Set up PMOS and led various strategic programs in interim roles as Chief of Staff, COO, CIO, CHRO.
ACCENTURE (Technology, Systems Integra'on, Outsourcing) Reston, VA Associate Partner 1998 – 2001, Senior Manager 1994 - 1998 Recruited into Andersen’s DC Office, and the High Tech and Communica'ons Prac'ce to help increase the results and effec'veness of large systems integra'on projects.
• Developing New Business – Focused on key accounts, developed new offerings and led major account penetra'on ini'a'ves. Helped grow into a $120 M prac'ce and increase staff from 7 to 166 from 1994-2000 primarily by selling new enterprise change services to exis'ng clients.
• Client Service – Helped sell and lead the process and change management work streams in a major technology engagement that transformed the core systems of a Baby Bell from analog to digital – billing, sales and service, long distance re-entry.
• Prac4ce Management - Coordinated the account plans of the 22 partners involved. This effort navigated 3 mergers and was the firm’s largest single global client, with revenue over $100 M annually for six straight years. Co-created an on-boarding program for experienced hires that cut that group’s aCri'on by over half. Helped create communi'es of prac'ce to foster professional development and broaden the range of service offerings. ORGANIZATIONAL DYNAMICS (Con'nuous Improvement Bou'que) Washington, DC Regional Vice President 1988-1994
Recruited to lead consul'ng opera'ons in the South East region. Added key new private sector clients and expanded the government business. Tripled revenue to $38 M and led the company in employee and customer sa'sfac'on.
• Introduced rapid results teams and fee-con'ngent contracts. Doubled the proposal capture ra'o and raised first project size over 30%.
• Designed and led implementa'on of an environmental health, safety and quality management system that cut Mobil Oil’s lost 'me accidents and environmental compliance costs by a factor of 10. The approach was later benchmarked by NIST and became the basis of ISO 14001. SQUIBB PHARMACEUTICALS (Global pharmaceu'cal company) Princeton, NJ Director, Talent and Organiza'on Effec'veness 1982-1988 Recruited to strengthen the company’s talent management func'on to support change from a conglomerate to an opera'ng company. Provided execu've development services for the pharmaceu'cals group; 18,000 people in 28 countries.
• Designed and stood up the strategic planning process for the US business. Created suppor'ng HR strategy, workforce and succession planning components.
• Catalyzed a con'nuous improvement program that achieved over $7 million in 3 years and grew into a corporate ini'a've, integrated into strategic planning, with a $100 million goal. EDUCATION
University of Virginia, MS in IT Management
University of Vermont, BA in Psychology
Wharton Execu've Program
Harvard Program on Nego'a'on
Former Baldrige Award Examiner, PMP, SPHR
BU Execu've Program in Clean Tech Economic Development Marke'ng AI Ins'tute – Pilot AI Scale Up
AI Design Sprint Facilita'on
CONTACT
hCps://www.linkedin.com/in/billdunnington/
hCps://www.netgoodbusiness.com ****@***************.*** ****.**********@*****.***
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