Project Management Program

Jasmine Scott

Reston, VA ***** **************@*****.*** 910-***-**** www.linkedin.com/in/jasmine-smith-scott/l Program Management/ Financial Management

Seasoned and strategic project management professional with over 15 years of proven leadership and customer service excellence. Recognized for a methodical approach, analytical thinking, and a consistent track record of driving successful outcomes across complex initiatives.

o Strong customer focus and ability to manage client expectations and maintain high customer trust and confidence. o Keen interest in business systems and analysis, efficiently coordinating scheduled system maintenance activities. o Program management professional seeking to leverage business and project management background to help ensure data integrity, develop new systems approaches, and perform quality assurance verification on documented information. o Adept at assessing project risk/issues and providing solutions to mitigate potential pitfalls and guarantee the project’s success. o Infused with the capacity to blend creativity and technical skills, multitask in a cross-functional environment, and provide trend information or customer impact, including interpersonal skills to establish customer rapport. Core Competencies

Documentation & Reporting Databases and Data Structures Procedure Development Business Requirement Business Administration Administrative Support Business Unit Information Solutions Information Systems Business and Technical Solutions Definition and Solution Specification User Testing Operational Risks Mitigation Performance Maximization Client Satisfaction Operational Protocols Manpower Scheduling Performance Monitoring Compliance Protocol Proactive Resolution Problem-Solving Teamwork/Team Leadership Excellent Communication and Presentation Skills Relevant Skills

Business Management/Business Analysis

• Employ industry best practices to achieve quality in work processes, job tracking/status, and system performance.

• Possesses exceptional business acumen, is responsive to identifying shortfalls, and is agile at devising pragmatic solutions.

• Interface with concerned teams to learn and collect data to determine requirements for new or modified products. Program/Project Management & Coordination

• Implement project management processes, ensuring projects adhere to high standards and meet customer expectations.

• Accurately compile project status reports, including coordinating project schedules and monitoring meetings.

• Leverage business applications for project advantage and help ensure peak system performance to optimize workflow. Professional Experience

Program Integrator/ Project Manager Noblis (TS/SI Clearance) Reston, VA January 2023 – February 2025 Program/Project Management & Coordination – Served as the lead liaison between U.S. government partners and Noblis, coordinating mission priorities with stakeholders in support of emerging digital technology projects.

• Implemented project management processes, ensuring projects adhere to high standards and meet customer expectations.

• Accurately compile project status reports, including coordinating project schedules and monitoring project meetings.

• Leverage business applications for project advantage and help ensure peak system performance to optimize workflow.

• Analyzes risk management framework for program implementation, schedule, monitoring, and reporting on high- level risks.

Jasmine Scott **************@*****.*** 910-***-**** Page 2 of 3 Professional Experience continued

• Monitor project and program performance and review deliverables to ensure the achievement of technical, programmatic, and financial goals and objectives.

• Interfaces with the development team to scope necessary project information, such as resources, plans of action, and project documentation, to ensure that the accuracy between JIRA actions and backlog items is aligned with the program implementation schedule.

• Plans and coordinates four symposiums yearly to increase the intelligence community’s understanding of advanced and innovative technologies in the Biology and Artificial Intelligence sector. Engineering Operations Technician AWS Data Center, Northern Virginia, VA July 2022 – January 2023 Conducted daily inspections of all Data Center infrastructure equipment using proprietary hardware & tracking/repairing any issues.

• Monitored building management & electrical power monitoring systems.

• Write & follow standard & emergency procedures using the Change Management tool.

• Provided necessary power to server racks and de-powered server racks for decommissioning.

• Provided oversight of contractors & service providers in the Data Center.

• Responded to emergency events to keep SLAs in compliance. Ensured all safety procedures were adhered to while performing work.

• Tracked inventory of critical spare parts to ensure adequate stock is always maintained.

• Planned & executed work orders using a computerized maintenance management system.

• Followed approved MOPs, SOPs, and EOPs to complete tasks critical to the operation of the Data Center while mitigating service interruption.

• Operated critical plant equipment as authorized by management with efficiency & skill.

• Troubleshooted & repaired various devices/equipment, including but not limited to AHUs, rPDUs & ATSs.

• Responded to emergency events & alarms to keep customers from experiencing loss of service.

• Performed preventative maintenance on-site equipment, including but not limited to AHUs, UPS's & ATS Program Coordinator United States Department of Agriculture, Raleigh, NC September 2021 – June 2022 Provides technical assistance to Community Facilities (CF) projects funded through the Emergency Rural Health Care Grant Program and other Community Facilities Programs. Managed a portfolio over 6 million in grant funding.

• Attend meetings with various groups, communities, public interest groups, attorneys, federal and state agency representatives, corporation officers, and the public to discuss CF eligibility and related requirements for various CF grants.

• Reviewing pre-applications, applications, processing, and closing dockets during the processing stage and servicing loans/grants.

• Review files for completeness and compliance with all prescribed regulations and practices before loan closing. Loan System Project Analyst State Employee Credit Union, Raleigh, NC December 2020 – September 2021 Serve to introduce employees to the methodologies and responsibilities of the Loan Servicing Systems Department for system enhancement projects within loan administration, including monitoring of loan servicing enhancements from a business aspect.

• Comply with system enhancements with supervision and instruction to review requirements and execute test scripts.

• Optimize testing skills for various loan servicing applications by proactively assisting in testing multiple applications.

• Exhibit an aptitude for critical analysis integral to the project documentation, testing results, and vital communication. Jasmine Scott **************@*****.*** 910-***-**** Page 3 of 3 4

Professional Experience continued

Business Finance Manager (TS/SI Clearance) Department of Defense, Fort Meade, MD February 2020 – September 2020 Accounted for producing financial reports and developing strategies based on economic research to ensure financial health.

• Achieved financial traceability, transparency, accuracy, and consistency by managing all financial reports.

• Optimized stakeholders’ ROI by researching, analyzing, and presenting budget or procurement alternatives.

• Assisted in developing execution reports, monitoring the status of resources, and tracking the organization’s budget operations.

• Facilitated MIPRS and Economy Acts Order via the approval process, including resolving issues to decrease workflow disruption. Senior Financial Services Officer State Employee Credit Union, Fayetteville, NC March 2015 – December 2019 Served as an accredited financial counselor, tax preparer, and mortgage loan originator, including evaluating and executing proper loan application decision-making to enhance operational efficiencies and forging lasting relationships.

• Officiated areas of consumer lending, such as checking account problems, reconciliations, and transactional errors.

• Increased revenue by obtaining robust new memberships, opening accounts, and processing change requests.

• Filed documentation to strengthen traceability, including offering recommendations and meeting the member’s needs.

• Exceeded performance targets and metrics associated with speed, accuracy, volume, customer satisfaction, and issue resolution. Interior Electrician Sergeant Army National Guard, Mount Airy, NC June 2007 – August 2016 Analyzed vital information, organized plans, and specified direct plans of action to support executive stakeholders.

• Utilized strategic planning and coordination to reengineer time management and overall quality of job performance.

• Accomplished duties and responsibilities based on successful performance as appointed by the senior leadership.

• Collaborated intensively with cross-functional departments to acquire material and tools and offset limited supplies. Guest Services Supervisor Holiday Inn, Fayetteville, NC January 2011 – March 2015 Successfully coordinated the activities of guest service representatives, drivers, bellmen, telephone operators, and night auditors to ensure high-quality guest services as necessary for maximizing profits and exceeding guest expectations.

• Advanced shared organizational goals by interfacing with stakeholders and supporting diverse teams regularly.

• Oversaw guest relations complaints about a facility with 200+ rooms, including resolving outstanding requests or problems.

• Managed and controlled the overall front-of-the-house guest experience, providing a safe environment for staff and customers. Education & Professional Development

Master of Business in Financial Services, GPA: 3.16 University of North Carolina at Pembroke, Pembroke, NC, December 2019

Bachelor of Arts in Political Science, GPA: 3.43 Fayetteville State University, Fayetteville, NC, December 2011 Distinctions: Dean’s List (2009-2011), Chancellor’s List (2011) Certified ScrumMaster May 2023

Certified SAFe 6 Practitioner September 2024

Project Management Profession (In Progress)

Technical Skills

Adobe CutePDF Loan Systems Microsoft Office Suite (Word, Excel, Teams, PowerPoint) OBIEE JIRA Confluence

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