Client Services Kyc Analyst
Resume:
Dedicated Sr KYC professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Work History
2014-12 - Current
Sr KYC Analyst
HSBC (HDPI), Chennai
Process walkthrough on client visit.
Commercial and Retail banking CDD periodic review for Special Category Clients, High, Medium and low risk customers
Monthly governance meeting and daily production calls with client.
Train underperformers to do better.
Ensure no potential show stoppers in team.
UAT test execution on HSBC applications.
Escalation handing and coordinated performance appraisals.
Supporting team handling.
Perform Sanctions screening like RDC, World check, and Lexis Nexus search for negative news or negative facts on customers and connected parties
Step in and self-resolve IT related issues for team which reduces non-production time.
Involved in CSR related activity.
2013-12 - 2014-11
Sr. Executive Client Services
Helios & Matheson IT Ltd, Chennai
Performed Recruitment activities for IT and Non IT clients
2008-11 - 2011-08
Process Associate
TATA consultancy services (TCS-eserve), Chennai
Performed Banking activities from CDD/KYC-AML on boarding account opening, account mantainence, Term deposits, account closure, funds transfer, DCD till Squaring and accounts reconciliation
Ensure that welcome kit, account closure letter sent to customers.
Open instant online account.
Allocation of work to team members.
Get additional responsibilities from Manager.
Training new joiners and query resolving via telecom and email.
Validation of MIS and EOD.
Trustworthy resource on critical tasks.
Customer appreciation award for 2010 (AUSWMO banking).
2007-04 - 2008-09
Senior Officer
Scope international, Chennai
Performed Banking activities from CDD/KYC-AML on boarding account opening, fixed deposits, account mantainence, funds transfer, DCD booking.
Train new joiners and query resolution via email and telecom..
Attended SCORE (standard charted operational risk elements) training.
Supported BIU team for project implementation.
Power point presentation on Operational risk.
Coordinated fun at work.
Conduct team meeting on process improvement.
Participated on CSR activities.
2004-08 - 2007-04
Associate Team Member.
Aargee associates (TCS), Chennai
Barclays Bank PLC.
Intelenet Global services Pvt Ltd (Serco) May 2006 - April 2007
Customer Service Executive
TATA consultancy services (deputed to Aargee associates) Aug 2004 - May 2006
Associate team member.
Medium and Larger business- Business banking – UK
As a Process Expert and Quality checker, performed Banking activities from CDD/KYC-AML on boarding checks to account opening, and funds switcher with ZERO defects for the new and existing customers.
Queue monitoring and validation of MIS.
Training of new joiners and query resolving.
Adhering to service Level Agreement (Timeliness), Quality and preparing training schedule for associates (off-shore).
Involved in preparing process documentation.
Star of the month for maintaining consistent quality.
Education
2011-04 - 2013-04
MBA: Human Resources And Information Systems
DR MGR University - Chennai
2001-04 - 2004-04
Bachelor of Science: Computer Science
Sir Theagaraya College - Chennai
Additional Information
Passport: R7299646 Validity: 31-December-2027
DHARANI KUMAR P
Sr KYC Analyst
Contact
Address
C-23 Hazel Block, Citilighs Meadows, Nolambur, Chennai-95., India 600095
Phone
************@*****.***
https://www.linkedin.com/in/dharani-kumar-purushot
Skills
Team handling support
Excellent
Self-Resolve IT issues for the team
Resolve work issues
Ensure no show stoppers on production
People and process oriented
Languages
English
Tamil
Telugu
.
Contact this candidate