oceashanell burns
Shreveport, LA *****
*********************@***********.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Housekeeper/Room Inspector
Horseshoe Bossier City - Bossier City, LA
November 2015 to Present
Guest room attendant. Making the guest feel like they are at home. At there home away from home. Changing sheets cleaning tub n coffee makers vac floors. Inspecting the rooms making sure everything is in order in a clean and nice manor.
Cashier and Sales Associate
Orlando’s cafe - Shreveport, LA
Present
Housekeeping Supervisor
Service Company - Shreveport, LA
May 2014 to September 2018
Insuring that the Quality of the rooms were meet to standard. Assistant with any team member that needs helping. Make sure that when a guest checks in that it feels like home. Making sure VIP has everything that is needed. Assisting wuth front desk
Server
Dennys
March 2014 to February 2016
Responsibilities
Customers service, ensuring a great customer atmosphere. Coachimg and implementing the First Guest Cycle
Accomplishments
Being a trainer and role model for other employees Cashier and Customer Service
Brothers Seafood To-Go - Shreveport, LA
March 2009 to February 2015
Responsibilities
Customer service, preparing orders, cash management, shift leader, managing other employees and ensuring great customer service and company policies were followed Accomplishments
Became a shift leader
Skills Used
Customer service and implementing role model like behaviors Housekeeper
Moonrider Inn - Shreveport, LA
January 2014 to October 2014
Responsibilities
Strip my bed . Spread clean sheets . Clean the tub sink n floors Accomplishments
Management skill
Education
General studies
Bpcc - Bossier City, LA
2010 to 2013
High school diploma or GED
Skills
• trainer and coach (4 years)
• Management (3 years)
• Room inspecter/ Supervisor (3 years)
• Residential Cleaning
• Shift Management
• Cleaning Experience
• Cash Handling
• Laundry
• Commercial Cleaning
• Cooking
• Cashiering
• Residential Cleaning
• Home Care
• Caregiving
• Food Safety
• Food Service
• Serving Experience
• Food Preparation
• Meal Preparation
• Retail Sales
• Assistant Manager Experience (4 years)
• Time Management
• Nursing
• POS