RESUME
Jennifer Casas
Yuma, AZ 85362
Home Phone Number: 909-***-****
Email: ****.*****@******.***
EXPERIENCE SUMMARY:
Experience working juvenile delinquents and sexual assault victims. Provide inner healing and deliverance using Christian counseling approach for women. Two years' + experience with County of Riverside Probation Department, Victim Advocate for United States Air Force, 10+ years. Completed practicum/internship at Berkshire Farms Center, assist with long range planning goals and objectives as well as the development of measures of achievement, and effectiveness and outside referrals, family planning, and reunification. Extensive amount of experience in the following: Data entry, filing, Excel, Microsoft Word, Microsoft Power-point, document security and fluent in Spanish. Provide and performs an extensive amount of communication and organizational elements including staff and executive support, records management, publishing, administrative communications and workgroup management. EXPERIENCE:
ThrivePoint Academy/Calibre Academy
Learning Center Coordinator
May 2024-May 2025
ThrivePoint Academy/Calibre Academy
Direct report to both head of schools for both institutions. Engaged with local community organizations to include Chamber of Commerce and local small businesses, leaders and K-12 school leaders that foster partnerships and enhance educational experience for underserved students and families. Collaborated with Yuma district retention team, ensuring a smooth transition from traditional school to online academics. Coordinated community events, hosted booths for information and marketing opportunities. Supervised student success coaches. Monitored Personalized Learning Platform to flag at risk students. Meet with families and facilitate an education plan for student. Monitored student education progress, work with coach to implement a plan or student’s best interest. Managed student to staff ratio. Identified attendance concerns. Managed enrollment rosters and orientations. Enforced school policy and procedures.
Merchandise Team Lead
April 2022- February 2024
Sam’s Club
Assisted management with the supervision of floor associates in designated area of responsibilities. Delegated and assigned duties to associates; communicated goals and expectations and provided feedback accordingly; trained associates on processes and procedures to include safety protocols and regulations. Provided direction and guidance to associates on member service approaches and techniques to ensure member complaints and issues we resolved according to company guidelines, ensured shrink was at minimum and club use and damaged items were disposed of appropriately and according to Standard.
Produce Associate
July 2021-April 2022
Sam’s Club
Yuma, AZ
Quality assurance on produce related to quality on various type of produce merchandise. Prepare products according to established standards. Maintain safety and sanitation guidelines. Guarantee customer satisfaction by regulating produce to ensure fresh produce as well as well stocked items. Alternate Installation Sexual Assault Response Coordinator (SARC) May 2014- 2016
United States Marine Corps
MAGTFTC/MCAGCC
Twentynine Palms, CA
Serve as special staff officer to the installation commander as the Alternate Sexual Assault Response Coordinator
(SARC). Ensure program quality assurance, command advisement and provide direct and indirect services and ensure services availability 24/7 for victims of sexual assault. Submit statistical data/taskers to higher headquarters as required, by DOD policy in a timely manner. Coordinate with agencies outside the Installation in the local community to ensure continuity of care for victims. Implement protocol to evaluate attainment of program goals/objectives with DOD, DON, and USMC policy. Assist in formulating, administering and monitoring budget for program. Compare current and historical data to determine trends and anticipate future requirements. Group Career Advisor/ Operations Group Safety Manager June 2014- 201
United States Air Force Reserve, March ARB, CA
Consult the group commander on matters concerning enlisted retention issues that affect assigned personnel. Develop, supervise and manage the Group Retention Program which encompasses the assigned squadron’s programs. Advise commanders and first sergeants on career progression planning and procedures to develop career information and motivation for all assigned personnel. As group safety representative compile and analyzes mishap data, identifies trends, provides commander and managers with mishap trends analysis data and assists in developing programs to reduce mishaps. Utilize statistical data to prepare charts, tables and reports in coordination with the Wing Safety office. Occasionally, thoroughly review plans and specifications to ensure compliance with appropriate safety codes/regulations with assistance of Wing Safety office, coordinate with contracting of any safety concerns. Provide safety training and instruction on safety procedure using several training materials such as outlines, handouts, publications, films, exhibits, protective devices and visual aids. Utilized organizational checklists and criteria/standards to determine compliance with occupational safety, health regulations, program specific safety directives and methods. Conduct follow-up inspections to ensure violations and hazards have been corrected. Clinician Case Worker (Intern)
July 2010- September 2011-40hrs a week
Berkshire Farm Center and Services for Youth
Develop, implement and manage treatment plan for youth currently housed in on-site treatment facility. Provide therapeutic interventions within the family system and individual youth. Establish therapeutic relationship with both family and housed youth to work towards reunification. Using therapeutic approaches assist in setting personal goals, present/future by identifying achievable goals for both the youth and parent(s) for an effective family relationship. Counsel family and identify family system dysfunctions, prepare family for reunification/youth’s discharge by providing referral services for the family upon discharge of placement to include family support services, job placement services, drug rehabilitation services, etc… Assess/refer youth for possible out-patient drug placement and further assessment for medication and psychiatric services. Always ensure safety and security of youth while implementing effective tools, therapeutic approaches, guidance when addressing personal/family issues. Identify triggers that pertain to substance abuse, relapse during home leave, request random urine drug tests. Work with the out-patient program in the youth’s progress regarding substance abuse and positive urine analysis. Co-facilitate group therapy within the cottage twice a week. Group therapy consisted of several topics such as life skills, anger management, coping skills, substance abuse subjects/issues. Identify substance/mental disorder in accordance with DSM-IV and provide recommendation to clinical staff. Group Counselor II
Riverside County Probation Department, California
October 2006- 10/2008 40HRS/ Weekly
Supervised and maintained ordinance in secured environment. Prepared observation reports pertaining to detainee demeanor, behavior, appearance, interest, skills, progress, and needs, consulted with mental health personnel. Communicated both orally and verbally to the courts and public while maintaining professionalism and protecting the privacy of the clients. Ensured, Privacy Act procedures and policies were being followed, while providing, accurate and reliable information, in order to make important and detrimental decisions, while respecting confidentiality of minor. Screened and reviewed all incoming and outgoing correspondence for the safety and security of the institution. Screened and interviewed all in-processing minors accurately in order to place in the appropriate living area and to take action of potential suspense dates pending. Maintained/reviewed files by confirming all data were up to date and accurate. Provided monthly assessment written report to establish and address behavioral issues in order to make appropriate decisions in the best interest of the minor. Implemented policies and procedures and ensured compliance; including posting new updated material and regulations in unit bulletin for all to review. Prepared unit for weekly inspections and State inspections. Ensured safety and security of detainees. Conducted safety inspections and documented inspecting findings. Prepared formal report for mishaps involving personal injury accidents, property damage, or occupational illnesses within the assigned functional area. If necessary, obtained statements from possible witnesses, coordinated with management for photographs to be taken of mishap scene as necessary.
Education
10/2023- Fresh Certification
10/2012- Community College of the Air Force
Associate in applied science, Information Management 6/2011- Chapman University, Moreno Valley, California Master of Arts Psychology, Marriage Family Therapy (MFT) 5/2006 - Chapman University, Ontario, California
Bachelor Degree- Social Science, emphasis in Social Science/ organizational leadership/Psychology