Customer Service Administrative Support

TP Tyler Perry

CHICAGO, IL ***** 773-***-**** ***********@*****.***

PROFESSIONAL

SUMMARY

Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes. SKILLS Administrative Support

File Management

Customer Service

Complaint resolution

Employee Motivation

Problem-solving skills

First Aid Training

Health and Safety Regulations

Recycling Procedures

Heavy Lifting Proficiency

Adherence to schedules

WORK HISTORY FRONT END SUPERVISOR 04/2022 to CURRENT Jewels Osco Chicago, IL

Enhanced customer satisfaction by effectively managing front-end operations and addressing customer concerns promptly. Streamlined checkout processes for increased efficiency, resulting in shorter wait times for customers.

Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.

Implemented improved cash handling procedures, reducing discrepancies and ensuring accurate financial records.

Promoted a safe working environment by enforcing safety guidelines among team members consistently.

CASHIER TEAM LEAD 07/2020 to 04/2022

Sharks Fish & Chicken Chicago

Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.

Streamlined cashier operations for improved productivity and reduced wait times.

Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.

Implemented new inventory procedures, optimizing stock levels and reducing out-of-stock occurrences.

Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.

Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.

Lifted up to 75 pounds at once and used organized food products WAREHOUSE WORKER 12/2019 to 08/2020

Geodis Chicago, IL

Enhanced warehouse efficiency by implementing effective inventory management and organization systems.

Reduced order processing times with streamlined picking, packing, and shipping procedures.

Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.

Increased accuracy of inventory records through meticulous documentation and regular audits.

EDUCATION High School Diploma 06/2017

Muchin College Prep, Chicago, IL

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