Customer Service United States

TIMOTHY LEWIS

**** ****** **** ******, ******, OK 73013 · 405-***-****

*****************@*****.***

Conflict Resolution; Communications, Customer Service, and Leadership skills. Self-motivated, team oriented, professional individual with experience in office automation seeking Costumer Service or office related position. Also, lots of experience in warehouse related work. Seeking to add value to any company striving for proficiency and excellence.

EDUCATION

BACHELORS IN PROFESSIONAL LEADERSHIP W/CONCENTRATION IN SOCIAL SERVICES, southwestern christian university – june 2021

Studied various leadership styles, conflict resolution, and strategic management applications.

EXPERIENCE

CUSTOMER SERVICE DELIVERY DRIVER, KROGER FULFILLMENT CENTER – MAY 2022 – MAY 2024

Timely delivery of merchandise, including driving daily routes. Also, loading and unloading delivery vans, staging merchandise carts in warehouse, and parking vans in an orderly fashion.

SUPERVISOR, UNITED STATES POSTAL SERVICE – AUGUST 2005 UNTIL DECEMBER 2015

Monitored employees while performing daily mail processing, gave daily briefings on progress, goals, and expectations. Coordinated between employees, upper management, and maintenance to ensure mail was processed effectively and efficiently.

MAIL HANDLER, united states postal service – DECEMBER 1983 UNTIL DECEMBER 2015

Processing packages manually and with automation. Forklift and tug operator. Coordinated work schedules, monitored mail processing, ensured mail was processed effectively and efficiently.

RADAR TECH, united states air force – honorable discharge

Electronic trouble shooting, and repairing and replacing various electronic components of radar system.

SUMMARY OF QUALIFICATIONS

Microsoft Office

Organizational Skills

Strong Communication Skills

Goal Oriented

Warehouse

Management Experience

Problem Solving Skills

Forklift

Tug

Delivery Van

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