Human Resource management
Resume:
NICHOLETTE M. JOHNSON
Pearland, Texas, U.S.A.
E mail : **********@*****.***
AUTHORIZED TO WORK IN U.S.A –
PERMANENT RESIDENT OF TEXAS
STRATEGIC SUMMARY
Strategic HR leader with global experience in all aspects of Human Resources. Proven track record in talent development, change management, employee engagement and organizational transformation. Known for partnering with executive teams to drive business strategy, enhance organizational culture, and implement solutions that optimize performance and drive growth. Adept at leading high-impact initiatives in complex, dynamic environments with a focus on diversity, equity, and inclusion. AREAS OF EXPERTISE
Strategic HR Leadership • Talent Management & Development • Change Management • Employee Relations & Industrial Relations • Diversity, Equity, and Inclusion (DEI)• Digital HR Transformation • Employee Engagement IMPACT HIGHLIGHTS
• $3M in Cost Savings: Strategic realignment and transition of corporate pension plans resulting in the reduction of liabilities while securing employee benefits.
• 40% Efficiency Boost: Digitally transformed HR systems, streamlining processes and enhancing user experience.
• +20pp in Employee Engagement: Architected an operations-wide comprehensive Employee Engagement Program PROFESSIONAL EXPERIENCE
NMJ Consulting • November 2024 to Present
Principle Consultant – Provision of consulting services for Talent Management, Performance management, Labor Relations and leadership recruitment Nutrien (formerly PCS Nitrogen Trinidad Limited) • November 2023 to October 2024 Senior Specialist (Global), Talent and Career Development
• Transformed Talent Strategy: Designed and piloted a new internal career consulting model, driving an in increase in internal mobility and retention among high-potential and diverse talent groups across US, Canada, and Trinidad and Tobago
• Strategic Advisor: Collaborated with Vice Presidents and Senior Leaders to develop targeted career paths, enhancing leadership readiness and succession planning within the Nitrogen and Phosphate business units.
• Innovation in Assessment: Developed a proprietary talent assessment program, providing insights that shaped over 30 individualized career development plans, significantly enhancing employee engagement and leadership pipeline quality.
• Upskilling & Capability Building: Provided strategic insights and consulting that led to the evaluation of tailored learning programs, towards increasing overall leadership competency across the business. Nutrien (formerly PCS Nitrogen Trinidad Limited) • May 2017 to November 2023 Senior Manager, HR Business Relations
• Led Organizational Transformation: Directed the restructuring of the Operations and Maintenance teams. Achieved a 15% reduction in workforce through VSEP/ISEP exercises without compromising operational efficiency.
• Enhanced Employee Experience: Spearheaded the shift from a Defined Benefit to Defined Contribution pension plan, safeguarding employee futures while saving the company $3M in pension liabilities.
• Digital HR Transformation: Managed the migration of HR systems from PeopleSoft to SAP and SAP to SuccessFactors, reducing HR processing time by 40% and enhancing employee self-service capabilities.
• Leadership Development: Championed the implementation of a company-wide Leadership Development Program, resulting in 30% of participants advancing into senior roles within 18 months.
• Employee Wellness Management – Restructured, realigned and enhanced the Employee Wellness Centre activities and initiatives
• Employee Engagement – Directed Nutrien Trinidad six (6) major events for the year inclusive of Christmas, Long service awards and Family day as well as all employee engagement initiatives. NICHOLETTE M. JOHNSON Page 2
BP Trinidad and Tobago( also known as BPTT) • March 2012 to April 2017 HR Manager, Employee and Industrial Relations
• ER/IR Strategy Execution: Spearheaded the implementation of a region-wide Employee and Industrial Relations strategy, reducing conflict-related cases in the industrial court and strengthening labor-management relations.
• Change Management Leadership: Strategically collaborated on voluntary and involuntary separation plans during regional restructuring, achieving a smooth transition of exiting employees.
• Strengthened Leadership Bench: Developed an ER/IR comprehensive toolkit on supervisory essentials for senior leaders accelerating and enhancing leadership competencies across the organization. BP Trinidad and Tobago( also known as BPTT) • March 2010 to February 2012 Employee Relations and Labour Relations Consultant
• Labour Relations - Managed all industrial relations cases internal and externally including grievance, discipline and investigation cases.
• Diversity and Inclusion - Established and led the company’s local Women’s networking chapter for over 300 women focusing on gender diversity and development. BP Trinidad and Tobago( also known as BPTT) • April 2007 to February 2010 Human Resource Manager Employee Relations and HR Operations
• HR Operations - Managed transactional aspects of HR across a range of functions and job types: Employee Relations, Industrial Relations, Compensation and benefits, Talent management, HR operational implementation systems and processes and Organizational Development and Design.
• Employee Wellness - Designed and administered Region Employee Assistance and Wellness programs. EARLY CAREER: MASSY CAT (formerly Tracmac Engineering Ltd.)- Human Resource Manager, INDUSTRIAL PLANT SERVICES LIMITED - Human Resource Professional, PROCESS PLANT SERVICES LTD- Human Resource Professional, CLIMATE CONTROL LTD- Human Resource Officer EDUCATION & CERTIFICATIONS
• Senior Professional in Human Resources, SPHR - Currently pursuing
• Master of Human Resource Management (Distinction) Arthur Lok Jack Graduate School of Business
• Bachelor of Science in Business Management Texas A&M University
• Certified 360 Assessor and Facilitator Korn Ferry
• Certificates in Advanced Labour Law & Industrial Relations Employers Consultative Association of T&T
• Certificate in Industrial Relations Cipriani Labour College PROFESSIONAL AFFILIATIONS & BOARD MEMBERSHIPS
• Member Women in Energy Network – Houston, Texas, U.S.A.
• Member of the Society for Human Resource Management, U.S.A.
• Member, Board of Governors National Energy Skills Centre (NESC) (2017-2021)
• Member of the IR Committee, Employers Consultative Association of T&T
• Vice President (2014-2019) and Current Member, Human Resource Management Association of T&T
• Founding Member and Past President, Association of Female Executives of T&T
• Board Member, Trinidad and Tobago Television Ltd. ( TTT) (2020-2022) REFERENCES
Upon Request
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