Talent Acquisition Customer Service

Karen Lopez

Contact *** **************@East Information Carter St Rialto (909) gmail.CA 772.com 92376 4301 Objective to leverage my extensive recruitment expertise and leadership abilities to develop and execute a comprehensive talent acquisition strategy, driving organizational growth as well as building abilities to identify and attract top-tier candidates, contributing to the company's strategic growth by efficiently filling critical roles. Bilingual Spanish / English

Experience

Company York Employment

Title Front desk Receptionist

2016 – 2018

Welcoming and greeting interested applicants.

Answering a high volume of calls.

Transfering calls to the proper department or Recruiter as requested by applicants. Scanning and copying documents, guiding applicants how to properly apply online. Confirm and set in person interviews for the Recruiters as needed, as well as keeping track of documents making sure they are filed correctly and kept confidentially away from public exposure.

Scanning and uploading files onto saved documents and writing notes using microsoft 360. Assuring applicants are getting helped and meeting up to their expectations when getting proper information given related to their questions.

Company Lyneer Staffing Solutions

Title Recruiter

2018 – 2020

Open the office and check all emails and voicemails for pending orders from the clients. Welcome and greet interested applicants that come in as well as requesting their hiring documents before proceeding with application or job offer. Conduct interviews with candidates to determine which jobs they might fit in best. Help candidates apply to positions when needing help to translate from English to Spanish. Using system called Staff Soft to look up candidates' information using their last four of their social as well as checking if they have any bad notes in their profile before offering a position or being considered for a job role as well as making sure we have proper documentation uploaded and scanned and complete application before proceeding with applicants request of a job. Answering high volume of calls, transferring calls as requested by applicants to the right recruiter as needed, physically signing and filling out I-9 form ensuring there are no errors or mistakes made before finalizing and uploading to applicants' profile onto the system. Scan and file documents accordingly, scan and make copies of their hiring documents to make sure we get the correct information before running their background check as well as checking if they pass E-Verify along with drug test screening. Company Esmar Management Group

Title Senior Recruiter

2020 –2024

Open offices make sure phones are unlinked ready for receiving incoming calls, as well as checking emails or pending orders from clients.

Send my morning punch report of all associates punch ins to HR for her review once I have finalized it.

Ensuring associates are reporting to work on time as well as checking their attendance on a system called uAttend where I add new associates to the time clock, check missing punches, correct double punches, as well as call and coach the associates about their attendance if needed. Asking our candidates to present their photo ID upon arrival to pick up their weekly check on Fridays.

Visit clients at the site to do a friendly business check-in to ensure all business needs are met and if there are any additional requests or needs as well as confirming we are sending over nothing but top tier qualifying candidates.

Build and work on spreadsheets on Excel and on Word where I kept track of available candidates with good docs, reliable transportation, Spanish speakers, non-Spanish speakers, and of course candidates who are unfortunately DNU.

Attend group meetings with the clients at the site to relay verbal warnings to those who are not following proper PPE, not reporting on time, bad work performance, ending associate's assignment.

Training new Recruiters who joined our office team as well as giving all information needed to recruit correctly and accordingly.

Conduct and screen in person interviews making sure they are a good fit physically and mentally before considering a job role for our upper clients. Advertising the company on social media to bring in new applicants, setting up new advertising stands to catch attention for the company as well as making flyers and passing them out and offering referral bonuses to continue the growth of our company. Company C-Hiree Personnel

Title Sales / Recruiter

2025

Started off as a recruiter and got the proper training to learn their company's system along with other training.Once I finished my proper training to be a recruiter for their company I got trained and became their sales girl for the company.

As a Sales girl from their company I would go out on the field and make at least 25 to 30 stops a day traveling Monday through Friday to a new city from inside the inland empire to Los Angeles to bring in and closing accounts for C-Hiree Personnel. I would create a spreadsheet everyday showing the stops i made and the company facilities i visited offering what the Company has to offer when partnering up with us as well as taking gift baskets and treating the clients to lunch paid by the company. I would make sure the recruiter from the office would be filling in my open orders ( accounts ) on time and making sure candidates are getting screened properly and correctly step by step to ensure an amazing result and outcome when dispatching a top tier candidate. I was also in charge of their social media platform and would take care of their tik tok account and bought them from 230 followers to 10.5k in one month ! I would take videos of me being in the field and working and going to facilities on my days out on sales and advertise what we currently have available to offer for applicants who are looking for work. I would keep a good professional relationship with the customers and do check-ins at the facility and add people to the clock, register their thumb print as well and do walk-throughs 3 times a week for different companies as well.

I would make sure everything was getting done as necessary, checking all drivers in the facilities were following company safety rules and correcting and approving time punches before edits before payroll as well as keeping communication with payroll when associates requested their pay stubs or W2 form.

Skills Good communication, time management, Interpersonal skills, attention to detail, emotional intelligence, adaptability and flexibility, industry knowledge, sourcing and attracting talent, analytical skills.

Used Systems uAttend, Staff Soft, Bull Horn, Beyond Temp Works, Wurk now Eams, E- verify, Microsoft windows, Excel spreadsheets.

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