Quality Inspector Leasing Agent
Resume:
LISA ORTIZ
Zephyrhills Florida ****2
*************@*****.***
OBJECTIVE: I am currently the Leasing Specialist / HQS Quality Inspector Event for a Agency of Treatment Services for a non- profit organization that assist with disabled chronic homeless individuals. My daily operations consist of answering phone calls,emails and assisting and securing housing with are Property Management community partners.
I recently been certified as an HQS Quality HUD Inspector to assist with initial and renewal Inspections in securing housing. My passion is working with people and always holding a high standard of empathy in assisting people acommunities.
EXPERIENCE
AUGUST 2019- 2022
MARKETING CONSULTANT
JMG REALTY
FEBRUARY 2019– 2019
LEASING AGENT
BGc Staffing
After obtaining my Leasing Professionalism certificate, I have taken assignments to cover properties for BGC Staffing. I am currently taking on the position as a leasing agent to gain more knowledge and experience in this field. So far, I have put in work orders, rental applications, conducted apartment tours, and worked with prospected clients.
JUNE 2012 – 2019
CNA/HHA, Suncoast hospice
As a hospice CNA/HHA, my duties are to provide end of life care including personal care and emotional support to our patients. I also provide emotional support to the families and educational tips in helping with caring for their loved ones. I have also helped in the office with verifying hospice patients’ information and taking and making phone calls for information regarding patient benefits. Lastly, I have been honored to be nominated to sit on the President Council as an advocate regarding associates concerns and comments in hopes to provide a stronger working environment.
JULY 2005 – 2012
CNA, SYLAN HEALH CENTER
Providing personal care to our long-term patients and rehab patients, assisting physical therapy with transferring patients and showing patients to care for themselves. I also filled in for our medical records department and open and filled medical information into patient’s records. Lastly, I filled in for our scheduling department including organizing weekly schedules and phone calls to employees to set them.
SEPTEMBER 1999 – 2005
CASHIER/GUEST SERVICE ASSOCIATE, publix
As a Guest Service Associate my duties were cashing and verifying checks and Wester Union transactions. I also counted down cashiers’ registers, and front coordinated associates breaks and task throughout the front of the store. I multitask between associates and providing exceptional customer service from our satisfied customers to our unsatisfied customers.
EDUCATION
MAY 2007/2008
HIGH SCHOOL DIPLOMA, CORNERSTONE CHRISTIAN CORRESPONDENCE
SKILLS
Administrative work, such as scheduling, filing, charting, etc.
Basic knowledge of Microsoft Office
Front end coordinating
Customer service
Working in fast paced environments
Working under pressure
Multitasker
Manages PBS8 & RAD Waitlist
Coordinate transportation for group trips through the sunshine program.
Coordinate medical require services example: Vision & hearing screening, Flu shots, Covid vaccines and many more.
Coordinate financial workshops example learning how to manage bank accounts, credit reports and many more.
Securing housing,Inspecting units to be approved for clients to participate in affordable housing . The goal of Inspections is to Preserve and Maintain Property .
CERTIFICATION
CPR certified
Certified Nursing Assistant/ Home Health Aide
Certified in educational courses towards my hours as a CNA/HHA (such as Alzheimer’s, domestic violence, etc.)
Certified in Tomorrow’s Talent Training course for Leasing Professionalism
HQS HUD Quality Inspector
Contact this candidate