Data Analysis, Sale Analytics

BRYAN NGUYEN

Los Angeles +1-626-***-**** ************@*****.*** LinkedIn: bao-nguyen-0080a823a. Detail-oriented Business Analytics with expertise in Excel, SQL, Tableau, and data-driven decision-making, complemented by hands-on experience in sales, client advisory, and process management. Seeking the Data Analyst position to deliver actionable insights through advanced data visualization and collaborative teamwork, optimizing advertising strategies in a dynamic corporate environment. SKILLS & EXPERTISE

● Proficient in analytical tools: Excel (VLOOKUP, Pivot Table, Power Query, Analytic Solver), SQL, Tableau, Project, MS SQL Server Management Studio 18, Forecast Pro 100, SPSS Statistics, C#, ImageRPS PROD System.

● Quantitative & Qualitative Analysis, Financial Forecasting & Analysis, Product Performance Optimization, Sales & Inventory Reporting, Bilingual (Fluent in Vietnamese). WORK EXPERIENCE

Remittance Processing Specialist IV - Deluxe.Monterey Park, CA 10/24 - Present

● Expert in ImageRPS PROD System, manages data entry tasks, including advanced back-end functions and rejection processing, reconciliation and balancing of deposits, file creation and transmissions. Follows complex balancing instructions and uses independent thinking to make data driven decisions. Communicates with clients regarding work in progress or completed work to ensure satisfaction and efficient, effective solutions.

● Maintain and execute control processes to ensure all client work is deposited and transmitted.

● Perform QC checks to assure quality and process adherence.

● Act as a backup to Lead when they are not available for work assignment, delegation, questions and team management.

Manager - Nhon Jewelry Co.Viet Nam 02/23 - 05/24

● Managed a team of 4, overseeing daily operations and ensuring the achievement of sales goals. Prepared detailed sales and inventory reports for each account and the total company, providing insights that supported strategic decision-making. Collaborated with the Sales Director to develop new business opportunities with existing clients and identify areas for improvement to meet and exceed sales targets.

● Created and executed monthly off-price flash event product offerings, managing the event calendar to maximize impact and drive sales.

● Analyzed market trends, leading to a 5-10% increase in sales and a reduction in costs for the business. Account Specialist - HC Food Co Ltd.Commerce, CA 06/21 - 01/23

● Managed 150–200 customer accounts monthly, providing personalized assistance with ordering, recommending trending and high-demand products, and ensuring accurate order creation and timely shipping, resulting in

$400,000–$800,000 in monthly revenue for the company.

● Collaborated with a team of 10 sales representatives to analyze market trends, pricing, and performance metrics across retail, wholesale, and vendor operations, driving data-driven strategies.

● Utilized Excel-based regression analysis to predict market trends by evaluating relationships between quantitative variables, leading to optimized product selection and a 5–10% increase in sales.

● Consulted with clients to negotiate contracts and customize vendor products to meet specific needs, improving customer satisfaction and retention rates.

● Conducted competitive pricing analysis and benchmarked products against competitors, providing actionable insights to senior leadership to inform strategic improvements and maintain market competitiveness.

● Proactively communicate with customers via email to address inquiries, resolve complaints, and ensure high satisfaction, fostering long-term client relationships. EDUCATION

Bachelor of Arts in Business Administration Business Analytics. California State University, Fullerton January 2020 - May 2023.

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