Data Entry Supply Systems
Resume:
VALENCIA SMITH-DAVIS
valencia.smith26.vs@gmail .com
Chicago, IL.
PROFILE
More than 15 years’ experience in data entry, administrative, warehouse and logistical operations. Skilled at providing detailed record verification and processing, facilitating shipments, customer orders and equipment labeling. Extensive knowledge of office policies and procedures.
PROFESSIONAL SKILLS
•Analytical
•Operational
•Communication
•Organizational
•Attention to Detail
•Procurement
•Accountability
•Shipping and Receiving
•Supply Systems
COMPUTER SKILLS
•MS Office / Windows
•GRT
•SAP
•CDMS
•IPTS
•ESpeedbuy
•SARRS-1
•SAMS-E
•S-PBS-R
•SAMS-1E
•ARIBA
•MSP
•Client Source
•Doc Hub
•Tango
•Descartes
•EZ View
•eQuote Pro
•GXD
•Visual Compliance
EDUCATION
Continuing education with Bachelor of Science, Business
Administration, AIU, Online
MILITARY
Supply Clerk, US Army, Taji, Iraq and Ft. Hood, TX, 2008-11
•Received, stored and issued supplies and equipment in excess of $4.5 million
•Maintained stock records for an organization comprised of 600+ employees
•Inventoried more than 12,000 lines of repair parts for assigned vehicles
•Identified more than 3,000 unserviceable parts saving organization
$50,000
WORK EXPERIENCE
DB Schenker, Ocean Export Coordinator, 2022 -2025
Providing service to Customer for both LCL and FCL shipments moving via Ocean.
Manage internal and external complaints / service failures in a timely manner.
Active involvement to meet Operational targets.
Book, create and share consistent updates on shipments with both Shipper as well as Destination.
Provide quotes for approval for both LCL and FCL to customers in a timely manner.
Create customer value by proactive management and comprehensive market updates.
Ongoing exchange and support of local sales to help achieve and surpass KPI’s.
Ensure increase in Customer satisfaction and loyalty, maximize shipment profitability and decrease operating expenses.
Escrow Analyst, Dovenmuehle Mortgage, Inc., 2020-2021
•Resolved conflict within the payment/task by requesting additional information or supporting documentation.
•Identified duplicate billing items, overlapping and conflicting insurance policy information and corrected accordingly.
•Assisted with inbound calls reconciling problematic payment issues and documented all calls accordingly.
•Communicated with customers directly regarding escrow accounts, hazard claims, etc.
•Provide a second-tier customer service to internal and external customers. Research and resolve issues as necessary.
Ocean Export Agent, Nippon Express, 2018-2020
•Prepare export shipments for customers
•Generate orders and shipping labels
•Formulate export documents for distribution to brokerage department
•Handle customs clearance, shipping, labeling, and delivery of cargo
•Complete filing and data entry
•Generate and allocate cargo bills/invoices to the correct parties
•Retrieve unsettled invoices
•Manage pick-up and delivery orders with various vendors and/or facilities in order to recover needed information in order to process shipments effectively
CIB Remittance Processing Specialist, JP Morgan Chase, 2016-17
•Tracked, sorted, and processed mail in Receivable Operations • Processed daily transactions with highest level of production and accuracy
•Prepared batches, identified mis sorts, processed checks
•Operated and monitored OPEX machine to maintain productivity
Project Assistant, Unilever, 2015-16
•Assisted numerous projects to maintain vendor’s pay, requisitions, invoices, receipts, logs
•Monitored payments associated with vendors via SAP or ARIBA systems
•Recorded training sheets for new contractors in safety training • Tracked logs for permits issued to contractors depending on assignments
I&E Data Specialist, ExxonMobil Refinery, Channahon, IL,
2012-2015
•Maintained and updated work orders within GRT system • Filed, entered data, ensured current inventory, checked status of technician equipment
•Tracked schedules of employees, contractors via CDMS, IPTS, ensuring proper compensation
•Recorded receipts through ESpeedbuy system to complete expense reports
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