Data Entry Administrative Assistant

Kimono Miller

Lithonia, GA ***** 678-***-**** *******@*******.***

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.

Skills

Appointment Scheduling

Proposal Writing

Data Entry

Bookkeeping

Experience

ADMINISTRATIVE ASSISTANT 09/2021 - 10/2023

Bakkt - Alpharetta, GA

Provided administrative support to the executive team, including scheduling meetings and managing calendars. Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.

Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel. Managed incoming calls while providing information or transferring callers to appropriate personnel. AREA MANAGER 08/2019 - 11/2022

Amazon LLC - Stone Mountain, GA

Conducted periodic reviews of inventory levels and product mix in stores. Provided guidance on the implementation of new policies and procedures in stores. Scheduled regular meetings with store teams to discuss objectives, performance metrics and customer feedback. Analyzed financial data such as sales reports, budgets and payroll records to identify areas of improvement. Oversaw the recruitment process for new staff members including interviewing and training. ADMINISTRATIVE CLERK 01/2018 - 08/2019

Home Depot - Duluth, GA

Managed daily office operations, including scheduling appointments and managing incoming calls. Organized and maintained filing systems both electronically and manually. Performed data entry duties to update client information in databases. Provided assistance to other departments when needed. CUSTOMER SERVICE EXECUTIVE 04/2016 - 10/2018

Vital Solutions Llc - Norcross, GA

Provided prompt and courteous service to customers via phone, email, and chat. Resolved customer complaints in a timely manner while maintaining professional attitude. Processed orders accurately and efficiently in accordance with company policies. Identified opportunities for process improvement within the customer service department. Monitored customer feedback regularly to identify areas for improvement in services offered. Performed follow-up calls to customers regarding their inquiries or orders. Education and Training

Miami Dade College - Miami, FL Some College (No Degree)

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