L. Danielle Osborne
Las Vegas, NV *****
*******@*****.***
Professional Summary
OBJECTIVE: To obtain a position in surgical services in the medical field pertaining to Sterile Processing and Endoscopy
• 12 years+
• Extensive knowledge of principles and processes for providing customer service, including customer needs assessment, meeting quality standards for service, and evaluation of customer satisfaction.
• Wide knowledge of principles and methods for showing, promoting, and selling products or services, marketing strategy and tactics, product demonstration, and sales techniques.
• Strong communication and interpersonal skills and abilities.
• Certification of Completion of course in Sterile Processing
• CRCST
• BLS
• CER
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Endoscopy Technician
West Henderson Hospital-Henderson, NV
March 2025 to Present
prepares patients, instruments, and the room for endoscopic procedures, assists during procedures, and cleans/maintains equipment, while adhering to strict infection control protocols. Assists with patient intake, transports patients to the endoscopy suite, and prepares them for the procedure, including positioning and monitoring vital signs.
GI Technician
Good Samaritan Hospital-Los Angeles, CA
November 2024 to February 2025
• Responsibilities included: working in a trauma hospital Collecting surgical instruments, coordinate and collaborates the overall cleaning, and decontamination, assembly and dispensing of surgical instruments, equipment and supplies needed for daily surgical procedures and other related departments orders a long with GI related surgeries and scope reprocessing Certified Sterile Processing Technician/Endoscopy Technician Cooper University Healthcare-Moorestown, NJ
July 2024 to October 2024
• Responsibilities included: working in a trauma hospital Collecting surgical instruments, coordinate and collaborates the overall cleaning, and decontamination, assembly and dispensing of surgical instruments, equipment and supplies needed for daily surgical procedures and other related departments orders a long with GI related surgeries and scope reprocessing Certified Sterile Processing Technician II/Endoscopy Tech St. Luke's University Health Network-Allentown, PA March 2024 to June 2024
• Responsibilities included: working in a trauma hospital Collecting surgical instruments, coordinate and collaborates the overall cleaning, and decontamination, assembly and dispensing of surgical instruments, equipment and supplies needed for daily surgical procedures and other related departments orders a long with GI related surgeries and scope reprocessing Certified Sterile Processing Technician II
Sunrise Hospital-Las Vegas, NV
August 2023 to March 2024
• Responsibilities included: working in a trauma hospital Collecting surgical instruments, coordinate and collaborates the overall cleaning, and decontamination, assembly and dispensing of surgical instruments, equipment and supplies needed for daily surgical procedures and other related departments orders
Certified Sterile Processing Technician II/Endoscopy Technician St. Luke's University Health Network-Allentown, PA January 2023 to September 2023
• Responsibilities included: working in a trauma hospital Collecting surgical instruments, coordinate and collaborates the overall cleaning, and decontamination, assembly and dispensing of surgical instruments, equipment and supplies needed for daily surgical procedures and other related departments orders
Certified Sterile Processing Technician
Long Island Jewish Medical Center-Long Island, NY
December 2022 to January 2023
• Responsibilities included: working in a trauma hospital Collecting surgical instruments, coordinate and collaborates the overall cleaning, and decontamination, assembly and dispensing of surgical instruments, equipment and supplies needed for daily surgical procedures and other related departments orders
Certified Sterile Processing Technician II/ Endoscopy Technician Arrowhead Regional Medical Center-Colton, CA
May 2022 to December 2022
• Responsibilities included: working in a trauma hospital Collecting surgical instruments, coordinate and collaborates the overall cleaning, and decontamination, assembly and dispensing of surgical instruments, equipment and supplies needed for daily surgical procedures and other related departments orders
Lead Certified Sterile Processing Technician
Harbor UCLA Medical Center-Torrance, CA
February 2020 to May 2022
• Responsibilities included: working in a trauma hospital Collecting surgical instruments, coordinate and collaborates the overall cleaning, and decontamination, assembly and dispensing of surgical instruments, equipment and supplies needed for daily surgical procedures and other related departments orders
Central SupplyTech./Sterile Processing Tech
St. Peters Medical Center-New Brunswick, NJ
July 2017 to February 2020
• Responsibilities included: Collecting surgical instruments, coordinate and collaborates the overall cleaning, and decontamination, assembly and dispensing of surgical instruments, equipment and supplies needed for daily surgical procedures and other related departments orders Server/Bartender
Server: 626 Reserve-Los Angeles, CA
August 2016 to March 2019
· Responsibilities included: Collecting payments from customers, writing food orders on order slips, memorizing orders, entering orders into computers for transmittal to kitchen staff, informing customers of daily specials, cleaning tables or counters after patrons had finished dining, filling salt, pepper, sugar, cream, condiment, and napkin containers, stocking service areas, and escorting customers to their tables. .
· Prepared hot, cold, and mixed drinks for patrons.
· Described and recommended wines to customers
Office Manager/Intake Coordinator/Client Services
Pasadena Recovery Center-Pasadena, CA
July 2010 to April 2016
• Responsibilities included receiving and distributing messages from telephone/email as appropriate, taking clear messages and passing these promptly to the appropriate member of the team using judgment of urgency.
• Provided reception duties on behalf of the team, which involved providing face-to-face contact for visitors in a responsive and courteous manner.
• Provided efficient data entry into the local team information systems as required.
• Assisted with organizing of repairs and maintenance of office equipment.
• Responsible for client intakes and enquiries.
• Responsible for clients daily duties, counseling sessions, making sure medications are taken at appropriate time, appointments met at appropriate times with physicians Office Manager
Osborne’s Floor Care-Los Angeles, CA
April 2000 to January 2010
· Create and manage office work schedules/hours and implement adjustments due to customer needs.
· Responsible for submitting payroll timely and accurately.
· Analyzed and organized office operations and procedures such as preparation of payroll, information management/filing systems, requisition of supplies and other clerical services.
· Maximized office productivity through proficient use of appropriate software applications Education
BA in Criminal Justice
California State University-Jenkintown, PA
1999
Skills
• Microsoft Word
• Laboratory experience
• Epic
• Acute care
• Windows
• English
• Communication skills
• Ophthalmology
• Documentation review
• Surgery
• Anatomy knowledge
• Cleaning
• Hospital Experience
• Product demos
• Medical terminology
• Hospital experience
• Leadership
• Human resources
• Sales
• Custodial experience
• Aseptic technique
• Management
• Time management
• Assembly
• Customer service
• Clerical experience
• Data collection
• Microsoft Office
• Microsoft Excel
• Computer literacy
• Google Suite
• Healthcare management
• Sterile processing
Certifications and Licenses
CNA
CPR Certification
CRCST
BLS Certification
Additional Information
Documentation Review