Management Specialist Access

Shashank K

Email: ************@*****.*** Phone: +1-903-***-****

Professional Summary:

Around 10 years of experience in IT as an Identity Management Specialist, with strong expertise in SailPoint IIQ Development and Administration.

A strong background in designing and setting up identity and access management systems based on SailPoint IIQ to improve security and compliance.

Skilled in Identity Governance, emphasizing role-based access control (RBAC), policy development, and audit compliance.

Skilled in overseeing Identity Lifecycle processes (Joiner-Mover-Leaver) and creating customized workflows.

Proficient in connecting SailPoint IIQ with corporate systems, such as Azure AD, ServiceNow, and Privileged Access Management solutions like CyberArk.

Practical experience in setting up and overseeing Access Certifications, guaranteeing adherence to the organization's security policies.

Strong grasp of directory services like Active Directory (AD) and LDAP, along with their integration into IAM systems.

Robust experience in Java development and expertise in Bean Shell scripting to extend and tailor SailPoint solutions.

Skilled in creating tailored tools, utilities, and connectors within the SailPoint IIQ environment.

Skilled in developing REST and SOAP APIs ensuring smooth integrations with SailPoint.

Skilled in designing and resolving issues with OOTB connectors for various systems and applications to facilitate accurate user provisioning and de-provisioning.

In-depth knowledge of SailPoint IIQ components, encompassing lifecycle management, auditing, compliance, and management of service accounts.

Knowledge of additional IAM protocols such as SAML 2.0, OAuth, WS-Security, OpenID Connect, and SCIM.

Proficient in establishing CI/CD pipelines to automate the deployment and testing processes for SailPoint components.

Proficient in using relational databases like Oracle, SQL Server, MySQL, and DB2 for data management and integration of connectors.

Knowledge of authentication and authorization protocols to guarantee secure access to enterprise systems and applications.

Created and upheld testing standards, processes, and plans utilizing test management tools.

Proficient in evaluating SailPoint IIQ functionalities for both functional and non-functional specifications, guaranteeing the reliability of the solutions in place.

Proficient in diagnosing and resolving technical problems within the SailPoint IIQ platform, enhancing system stability and performance.

Extensive experience with SailPoint migration initiatives, facilitating a seamless shift to updated versions or new settings.

Performed routine audits and assessments to ensure adherence to security policies and procedures.

Skilled in managing and revising documentation related to processes, procedures, and system setups.

Collaborated with application teams and stakeholders to ensure that IAM solutions met the objectives of the organization.

Excellent at communication and teamwork, with a wealth of experience collaborating with clients, partners, and cross-departmental teams.

Technical Skills:

Application Servers/Tools/ Software: SailPoint IIQ (5.x,6.x,7.x,8.x).

Web Servers: Apache Tomcat, WebSphere and JBOSS.

Languages: C, C++, Java, BeanShell, HTML, XML.

Databases: Oracle, MYSQL, MSSQL

Operating Systems: Windows, Linux, and Solaris.

Professional Experience:

Client: Disney, FL Feb 2022 – Till date

Role: SailPoint Developer/Admin

Responsibilities:

Involved in requirements gathering for integrating the applications with SailPoint IIQ (7.3p1, 8.1p3 and 8.3p3).

Involved in the upgrade of the SailPoint IIQ from 7.3p1 to 8.1p3 and 8.1p3 to 8.3p3.

Worked on Application Onboarding with connectors like Workday, Active Directory, Azure Active Directory, SCIM 2.0, Web services, Delimited files, Oracle EBS, ServiceNow, Zoom, Oracle DB, and JDBC applications within SailPoint IIQ.

Created workgroups & populations for Various applications.

Created Custom roles like Business, and IT for different Applications.

Developed SODs like Role, Entitlement, and Advanced.

Designed and implemented custom rules for various applications.

Enhanced the functionality of SAP and Workday systems with targeted improvements.

Created custom reports to provide insights and support decision-making.

Developed processes for lifecycle events like Joiner, Leaver, Mover, Rehire, and Manager Inactive Transfer.

Designed and implemented user creation forms for contractors, temporary workers, and external users.

Built custom workflows to streamline the user creation process.

Contributed to certification processes by creating exclusion rules for entitlements and pre-delegation rules for specific scenarios.

Enhanced certifications by adding custom columns for better data presentation.

Worked on certification campaigns, including Targeted, Manager, Advanced, and Entitlement Certifications.

Designed email templates for Targeted, Manager, Advanced, and Entitlement Certifications.

Created Segregation of Duties (SOD) rules to ensure compliance with roles, entitlements, and advanced certifications.

Set up and configured the SSB and SSF Framework to improve system functionality.

Configured Single Sign-On (SSO) and developed associated rules for secure access.

Developed Active Directory filters to dynamically assign memberships based on user roles via plugins.

Created dynamic roles and customized quick links to match user scopes.

Tested use cases to validate the accuracy and functionality of implementations.

Supported production by troubleshooting issues, implementing enhancements, and resolving bugs.

Managed change validations and deployment processes to ensure seamless updates.

Client: Kaiser Permanente, CA Aug 2020 - Jan 2022

Role: SailPoint Developer/Admin

Responsibilities:

Installed, integrated, and deployed the SailPoint Identity product in all the environments based on specific requirements.

Collaborated with client stakeholders and partners to discuss both technical and functional aspects of the product and its implementation as needed.

Actively participated in requirements gathering, analysis, development, and documentation of various SailPoint IIQ solutions.

Integrated Workday, Active Directory, SCIM 2.0, Web services, Delimited files, and JDBC applications within SailPoint IIQ.

Managed project scope, coordinated meetings, tracked task statuses, and ensured necessary documentation was completed.

Implemented features such as forgot password, forgot username, and change password functionalities in SailPoint.

Monitored and managed scheduled tasks, task results, and reports across different environments.

Designed and developed custom workflows with multi-level approvals and time-based escalation processes for self-service, profile updates, and user and group modifications.

Configured roles and policies within SailPoint to align with organizational needs.

Provided troubleshooting services related to SailPoint as part of project execution and post-production support.

Developed customized registration forms for different applications based on specific requirements.

Customized the SailPoint user interface to meet client-specific requirements.

Performed out-of-the-box configurations and implemented customizations as necessary during deployment.

Ensured proper gathering of requirements, defined processes, and documented use cases for successful deployment.

Participated in all deployment activities, including connector configuration, custom rule development, workflow setup, and integration with third-party systems.

Supported client’s post-implementation by assisting with user testing, debugging, maintenance, and troubleshooting.

Designed, implemented, and provided training on SailPoint build processes, code migration, and source control systems.

Led and participated in User Acceptance Testing (UAT) and addressed bug fixes as part of engineering efforts.

Delivered knowledge transfer sessions and offered post-production support as required.

Client: NFP, Texas April 2018 – July 2020

Role: SailPoint Developer

Responsibilities:

Participated in the implementation of SailPoint IdentityIQ.

Played an active role in installing the new SailPoint IIQ (7.1p3) across four environments: Dev, QA, UAT, and Production.

Configured and developed SailPoint Life Cycle Management (LCM) events like JLM to manage user identity processes.

Worked on enhancing the legacy SailPoint IIQ (7.0p4) system with additional features and updates.

Onboarded authoritative and target applications into SailPoint IIQ by deploying both read/write and read-only connectors as per scope requirements.

Implemented two-way password synchronization between RACF, ACF2, Active Directory, and SailPoint.

Addressed compliance issues by resolving data inconsistencies and flushing out bad data from the Identity Management system.

Monitored and managed scheduled tasks, task results, and reports across all environments.

Deployed out-of-the-box SailPoint connectors to integrate client systems, including JDBC, LDAP, and Active Directory.

Worked on modifying roles and resources to align with organizational requirements.

Resolved various certification issues to ensure compliance with identity governance policies.

Collaborated with the team to develop, manage, and execute project plans and timelines for key deliverables.

Troubleshot and resolved day-to-day system and user-related issues effectively.

Confidently performed as a SailPoint Consultant, providing expertise on deployment and related technologies.

Utilized ServiceNow for managing changes, incidents, problems, and requests.

Client: Apex Covantage, Hyderabad June 2014 – Aug 2016

Role: SailPoint Consultant

Responsibilities:

Architected, designed, and implemented SailPoint IIQ solutions to meet organizational requirements.

Built and configured SailPoint tasks, including aggregation, ID refresh, scheduled tasks, and correlation processes.

Upgraded SailPoint from version 6.4 to 7.0p2 by analyzing decommissioned features, reviewing release documentation, validating compatibility, planning downtime, and executing the upgrade.

Enabled the self-service feature in SailPoint IIQ to enhance user autonomy.

Implemented and configured out-of-the-box (OOTB) connectors between SailPoint IdentityIQ and in-scope applications.

Developed custom Beanshell scripts for Build Map Rules, Correlation Rules, and Workflows based on business requirements.

Collaborated with the team to create, manage, and execute comprehensive project plans for successful delivery.

Created applications utilizing delimited connectors for data integration.

Conducted reviews of project plans to ensure deliverables were met within defined timelines.

Configured both authoritative and non-authoritative applications using connectors such as Active Directory, Flat File, JDBC, and LDAP to populate identity cubes.

Gained extensive experience with Birthright Provisioning for systems like Active Directory and Exchange.

Demonstrated role-based user provisioning in a proof-of-concept effort, leading to full-scale SailPoint IIQ implementation.

Managed client requirements and configured SailPoint connectors for various applications.

Designed and implemented custom AD connectivity to extract data from Active Directory.

Participated in system integration testing to validate seamless operations across connected systems.

Implemented provisioning features in SailPoint IIQ using various connectors to enable streamlined access management.

Maintained and supported SailPoint operations and LDAP connectivity for ongoing functionality.

Configured entitlements and various certifications within SailPoint to meet compliance requirements.

Captured and documented identity administration exceptions, determining appropriate resolutions.

Monitored and managed task schedules and reports to ensure efficient operations.

Performed User Acceptance Testing (UAT), performance testing, and capacity planning to optimize the system.

Developed solutions for target systems, including Active Directory, LDAP, JDBC, and CSV connectors.

Attended progress and status meetings with management and support teams to align project objectives and updates.

Client: Pragma Edge, Hyderabad April 2013 – May 2014

Role: SailPoint Consultant

Responsibilities:

Involved in the implementation of SailPoint IdentityIQ.

Taken in Configuration and development of SailPoint Life Cycle Events (LCM).

Actively took part in the installation of new IIQ (7.1p3) in 4 environments (Dev, QA, UAT and Production).

Involved in the installation of Connector Gateway for RACF and ACF2.

Worked on different Enhancements in legacy IIQ (7.0p4).

Implemented two-way password synchronization from RACF, ACF2, and AD to sail point.

Deployed several out-of-box SailPoint connectors to connect various client Systems (JDBC, LDAP, AD, etc.).

Worked on Compliance issues to flush out bad data from IDM.

Onboarded in-scope authoritative and target applications into Sail Point IIQ by deploying read/write and read-only connectors as declared in the scope.

Worked on Role and Resource Modification.

Monitoring and managing the scheduled Tasks, Task Results, and Reports in all environments.

Worked with different Certification Issues.

Used service now for change management, Incident management, Problem management and request management.

Involved in troubleshooting day-to-day system and user problems.

Education:

Master’s in computer science – Wright state university

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