Customer Service, Data Entry, Server, Bartender, Hostess, Admin
Resume:
Mia Garcia
Tulsa, OK *****
********@*****.***
Professional Summary
Work with passion and dedication. Looking for my potential forever career to build my skills. Authorized to work in the US for any employer
Work Experience
Account Reconciliation Specialist
Vertices-Tulsa, OK
June 2025 to Present
AR profit and loss reconciliation
Accounting Associate
Tulsa, OK
December 2024 to May 2025
• AR
• AP
• School billing
• Client billing
• Data Entry and Analysis
• AIMS
• Customer Service
Server/Bartender/Hostess
El Chico Café-Tulsa, OK
December 2023 to October 2024
Customer service
Cashier
Serving
Bartending
Hosting
Large parties
Team Lead
Conduent-Tulsa, OK
July 2022 to June 2024
• The only management on site in the state in Oklahoma
• Managing day-to-day responsibilities for a team of Associates and providing operational support where necessary.
• Ensuring that the Associates are fully equipped with appropriate knowledge to perform their activities.
• Participating in the recruitment process and onboarding of the associates.
• Setting goals, delegating tasks, monitoring work progress,
• Mentoring and training associates, conducting performance appraisals, and preparing improvement plans.
• Inspiring and motivating the team and building culture of engagement.
• Being an advocate for the organization.
• Ensuring the guidelines and processes are followed by associates and flagging any risk through the appropriate channels,
• Identifying process gaps and implementing solutions with the key stakeholders,
• Participating in the improvement projects for the operational area,
• Implementing best practices and ensuring adherence to operational guidelines,
• Providing SLA/KPI reporting to the delivery lead. Assistant Manager
Sonic Drive-In-Tulsa, OK
June 2017 to September 2022
• Managing the store and 2-5 employees to supervise.
• Completing Inventory.
• Cleaning of entire facility
• Managing books and doing bank runs.
• Cooking
• Customer service
• Handling Complaints
• Training new hires
• Opening/Closing the store
• Running and cleaning all equipment
Cardiac Monitor Technician
Saint Francis Health System-Tulsa, OK
November 2020 to May 2021
• Reporting any detected changes in the heart to a doctor or nurse immediately.
• Observing heart readings and interpreting the results to ensure stability in patient health.
• Observing more than 20 paitent monitors at a time. Education
High school diploma
Epic Charter School-Tulsa, OK
August 2019 to May 2020
High school diploma
Thomas Edison Preparatory High School-Tulsa, OK
August 2014 to May 2019
Skills
• Cash handling
• Continuous improvement
• Operations Management
• Interviewing
• Organizational Skills
• Cooking
• Microsoft Office
• Front desk
• Operations management
• Team Management
• Bookkeeping
• Employee Orientation
• Supervising experience
• Research
• Retail Sales
• Communication skills
• Leadership
• Retail Management
• Recruiting
• Microsoft Excel
• Typing
• Accounting
• Supervising Experience
• Team management
• Sales
• Janitorial experience
• Caregiving
• Marketing
• Store Management Experience
• Store management
• Shift management
• Quality Assurance
• Human resources
• Cash Handling
• Assistant Manager Experience
• Mentoring
• Customer service
• Management
• Shift Management
• Cash register
• Administrative Experience
• Office management
• Cleaning Experience
• Conflict Management
• Project management
• Budgeting
• Computer skills
• Accounts Receivable
Certifications and Licenses
Driver's License
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