Human Resources Hr Coordinator

John Francis Galante

HR Coordinator Profile

*******.*@************.*** • 516-***-****

linkedin.com/in/johngalante1994 • Glen Cove, NY 11542

Dynamic professional with passion for coordinating human resources functions, enhancing employee engagement, and streamlining administrative processes to support organizational growth.

Areas of Skills & Knowledge

Employee Engagement & Leadership

HR Strategy Development

Performance Evaluation

Strategic Planning & Execution

Data-Driven Decision Making

Regulatory Compliance

Recruitment & Training

Workforce Optimization

Program Management

Education & Credentials

Master of Science in Human Resources Management (Jan 2024 – July 2025)

Northeastern University, Boston, MA

Bachelor of Arts in Psychology (Aug 2015 – Dec 2020)

Adelphi University, Garden City, NY

Dean's List, Member of the school's communications department.

Certifications & Badges

Human Resources Consulting - https://northeastern.badgr.com/public/credentials/lu-aXBM8SCGETx-9c1rhow?identity__email=galante.j%40northeastern.edu

Developing Your Leadership Capability - https://badgr.com/public/assertions/7c16D2CXQ6OJoa1QV25N1g?identity__email=galante.j%40northeastern.edu

Negotiation Fundamentals - https://badgr.com/public/assertions/oEnQrFETTuaDEeq6G0qlqA?identity__email=galante.j%40northeastern.edu

Human Resources Metrics - https://badgr.com/public/assertions/o0QqlUNPTRu40bOdguy4kQ?identity__email=galante.j%40northeastern.edu

Professional Experience

Walgreens, Glen Cove & Mineola, NY 2016 – Present

Customer Service Associate

Manage all aspects of store operations to ensure smooth workflows and operational efficiency, resulting in increased customer satisfaction. Deliver exceptional customer service in photo area, monitor passport processes, and enhance customer experience. Process Western Union and OTC transactions accurately to ensure compliance and minimize errors.

Stepped into managerial role as needed, maintaining team performance and store operations during leadership absences.

Outperformed other CSAs by consistently exceeding service expectations, contributing to positive work environment.

Prevented financial losses and safeguarded store reputation by swiftly identifying counterfeit money.

Maintained punctuality and built rapport with routine customers to foster loyalty and repeat business.

Montclair Hotels and Resorts Inc. - Glen Cove Mansion Hotel and Conference Center 2012 – 2015

Prep Cook

Prepared salads, appetizers, entrees, and desserts to meet high-quality standards and ensure customer satisfaction. Collaborated with head chef on supply management and menu options, contributing to well-coordinated kitchen planning and cost control.

Gained comprehensive knowledge of kitchen operations by shadowing different chefs and improving efficiency and versatility across all stations.

Ensured optimal stock levels by regularly checking inventory to ensure seamless kitchen operations and timely service.

Independently prepared multiple entrees, earning high recognition from head chef for culinary skill and consistency in delivering quality dishes.

Additional Experience

Student Intern at Freeport High School Based Health Center

Volunteer Work

Church of St. Rocco’s Annual Feast at Church of St. Rocco, New York, NY (2017 – 2022)

Organized and set up feast booths to ensure smooth operations and optimize attendee experience during events.

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