Sonja
Morgan
Wilmington, NC
*****.******@*****.***
www.linkedin.com/in/sonja-morgan-
84237562
Business professional with 20+ years of office administration, budget and finance, and confidentiality experience in government, healthcare. Experience in managing client records, legal documents, budgets, and financial responsibilities. Proficient in data management, developing reports, multi-tasking and managing completing priorities. Highly organized, detailed oriented, and adaptable to changing forces in a high paced working environment.
Experience
OCTOBER 2018 – APRIL 2025
Accounting Coordinator/Wilmington
Treatment Center, Finance Dept., Wilmington, NC
• Reconcile and correct census report daily.
• Submit census numbers on business spreadsheet and report to corporate daily.
• Register and discharge patients for physician billing daily.
• Pull and submit physician charges for patients daily.
• Complete submitted contractuals and adjustments daily in system and for month end billing.
• Complete and Submit self pay credit refund adjustments daily in system to be approved and sent to patients.
• Answer and route calls daily.
December 2017 – October 2018
Bank Teller/Fort Sill National Bank, Wilmington, NC
• Processed transactions request from clients
• Depository responsibilities for retail, commercial and loan clients
• Managed and maintain cash drawer: keeping drawer balanced and buying and selling currency from the vault
• Managed cash: ordering, receiving, verifying and distributing cash
• Provided exceptional customer services
• Promoted and sell products and services
• Maintained client confidentiality
• Preformed ATM responsibilities: unloading and reloading machine to ATM code procedure 2
AUGUST 2017 – OCTOBER 2017
Accounts Payable Clerk/Atlantic
Packaging (Adecco Temporary Services) Wilmington, NC
- Reviewed, edited, and submitted vendor invoices
- Calculated line-item charges, discounts, and freight charges
- Reconciled invoices to coincide with respective purchase orders
- Scheduled payments according to the terms of purchasing contracts and issued stop payments on inaccurately paid invoices
- Scanned completed batch invoice into system and filed paperwork MAY 2014 – JANUARY 2017
Prep Cook Assistant/Maggiano’s Restaurant
Columbia, MD
• Maintained, prepared and distributed daily classic pasta dishes.
• Helped prep and cooked daily recipe dishes and assisted in any other area as needed. AUGUST 2013 – APRIL 2014
Patient Account Technician/New Hanover Regional Medical Center ( Youngblood Staffing), Wilmington, NC
- Managed and responded to patients inquires concerning their bills, insurance coverage and claims for services rendered, receiving payments, and making adjustments to accounts
- Mailed out itemized bills requested by patients, lawyers and insurance companies
- Mailed out financial aid application to patients
- Completed other assigned task.
OCTOBER 2012 – FEBRUARY 2013
Data Entry Clerk/Costal Care, Network Management (Temporary Position) Department, Wilmington, NC
- Credential Doctors for Medicaid patients and run extensive background checks
- Managed and updated data into excel spreadsheets and Alpha MCS system
- Assisted in other area as needed including the satellite office FEBRUARY 2008– FEBRUARBY 2011
Billing Clerk/Cape Fear Public Utility Authority, Wilmington, NC
- Managed and completed billing routes daily for customers’ bills and ran reports for billing
- Assisted in creating final reports for water/sewer hook-up
- Completed various office duties: answered phone, filed paperwork, submitted work orders for reread of meters, and other duties as assigned
JULY 2007 – FEBRUARY 2008
Customer Service Representative/Cape Fear Public Utility Authority, Call Center Dept., Wilmington, NC
- Responded to customers inquires regarding water/sewer services and resolved customer complaints
- Submitted adjustments, issued extensions to customers for their bills, and set-up new accounts
- Completed payment transactions over the counter and phone
- Filled in at the front desk and floated to satellite office to fill in as cashier/receptionist
- Assisted in the transition from NHC/water and sewer to CFPUA. 3
Education
Associates Degree/Paralegal
Miller-Motte Business College, Wilmington, NC
CERTIFIED MEDICAL UNIT COORDINATOR
MILLER-MOTTE BUSINESS COLLEGE, WILMINGTON, NC
MEDICAL TRANSCRIPTION CERTIFICATION
Miller-Motte Business College, Wilmington, NC
Skills
Excellent customer service• Data Entry/Management • Microsoft Office Suite • CPT Insurance Billing • CSR appointment • Medhost and Bestnotes system • Financial reconciling of accounts • Building and maintaining relationships with clients • Team player • Excellent time management skills • multi-tasking
• creating reports • file management