Business Development M A

Lauren M. Springman ; 570-***-**** ; ************@*****.*** ; 31723 Wellington Pass Fulshear, TX 77441

Professional Summary

Experienced Sales and Business Development Leader with over 10 years of success in full-cycle B2B sales, strategic growth planning, and client relationship management across diverse industries. Recognized for consistently exceeding performance metrics, driving long-term partnerships, and leading teams through growth- focused change. Known for strong interpersonal communication, accountability, and a solution-oriented mindset. Seeking to contribute these strengths to a forward-thinking organization that values initiative, trust, and results. Work Experience

Manage full-cycle B2B sales across the expansive Houston metro and surrounding regions, meeting with decision-makers on-site to craft tailored commercial cleaning solutions. Generate new business through a mix of self-led prospecting—cold calling (200 calls per wk), canvassing, networking, and collaboration with Inside Sales Consultants who secure pre-qualified appointments. Maintain accurate, up-to-date CRM records to drive client follow-up and territory coverage. Consistently exceed revenue targets by cultivating long-term partnerships and delivering consultative sales experiences.

Coverall NA - Houston, TX

Outside Sales Consultant 10.2024 - 06.2025

Spearheaded nationwide outreach in the commercial and warehouse utility sector, offering customized utility solutions aligned with evolving client needs and market demands. Self-sourced leads and drove end-to-end sales efforts—from lead generation through proposal and contract negotiation—regularly exceeding weekly and monthly KPIs. Cultivated strategic partnerships and expanded brand presence through targeted networking and relationship-building with key decision-makers and industry stakeholders. Monitored industry trends and competitor activity to refine sales strategies, enhance solution offerings, and identify growth opportunities within energy and utility markets. Collaborated cross-functionally with internal teams to ensure seamless project execution and high-quality client deliverables.

The Logical Utilities Company - Houston, TX

Business Development Manager 06.2023 - 05.2024

Served as primary point of contact for agents and internal team members across Houston and Dallas territories, ensuring smooth communication and rapid resolution of client or operational concerns. Led onboarding and training efforts for new team members, helping them understand inspection processes, sales strategies, and client engagement best practices. Mentored colleagues on inspection services and market positioning, supporting territory growth and improving team-wide knowledge and confidence in client interactions. Acted as a regional leader to reinforce company standards and client service excellence, directly contributing to increased agent retention and referral consistency across both markets. 02.2022 - 02.2023

Bryan & Bryan Inspections - Pearland, TX

Business Development, Team Lead

1

Maintained 35+ existing accounts

Identified clients’ needs and showed new/existing clients the value of our product and services, which in return left the providers more time with their patients. Integrated products and services into the client's workflow with no interruptions Educated and trained the clinic's staff on how to use our portal, Care Evolve, the different drugs our testing includes, and why their clinics need to monitor their patients' medicine intake Managed logistics, coordinated supplies, and liaised between our clients/billing department/clinical staff. Developed new business by cold calling, lead lists, and qualifying each provider Closed new business, increased business in existing accounts, met and exceeded territory volume growth objectives

Precision Diagnostics - Houston, TX

Account Manager 01.2020 - 08.2020

Katy ISD, LCISD & Roberts Middle School - Fulshear & Katy, TX Administrative & Educational Roles

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01.2015 - 12.2019

Supported daily school operations in both instructional and administrative roles, including long-term substitute teaching, attendance tracking, and front office assistance. Maintained a welcoming classroom environment, followed lesson plans, and ensured smooth transitions for students.

Used tools like Skyward, Raptor, and Excel to manage student data, transportation records, and attendance. Assisted the Assistant Principal with clerical support, communication, distribution, and registration logistics for new students.

Education

B.S. Political Science

Minor in Business Management

2002 - 2007

Business Development

Strategic Planning

Problem Solving

Solution Selling

Negotiation Skills

Client Relationship

Team Leadership

Communication

Building Trust

Strengths and Expertise

Cultivated strong relationships with real estate agents, brokerages, and vendors across the territory, serving as a trusted partner for residential and commercial inspections. Integrated inspection services seamlessly into client workflows, saving agents time and increasing repeat usage.

Conducted 80+ weekly outbound calls and hosted 6+ in-person meetings to drive new business and reinforce existing relationships.

Delivered CE courses, hosted educational presentations, and conducted lunch-and-learns for audiences of 20+ to increase awareness of inspection value.

Partnered with mortgage companies and industry stakeholders to position inspections as a critical step in real estate transactions.

Closed new business, expanded existing accounts, and consistently exceeded volume growth objectives. Bryan & Bryan Inspections - Pearland, TX

Business & Development Manager 10.2020 - 02.2023

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