Customer Service,Legal Assistant

IRISH CLAIRE BEÑALON

Davao City, Philippines

096********

******************@*****.***

Summary

Detail-oriented and reliable Paralegal and Legal Assistant with a strong customer service background and experience in document management, client communication, and case scheduling. Proficient in BestCase, Clio, Case Status, and PC Law, ensuring efficient case tracking and client updates. Experienced in handling document filing and client scheduling with accuracy and discretion. Known for strong organizational skills, clear communication, and the ability to manage competing deadlines while maintaining excellent client service. Skills & Qualifications - Proficient in BestCase, Clio, Case Status, PC Law - Microsoft Office (Word, Excel, PowerPoint) - Strong communication and client handling skills - Time management and prioritization - Document management and case scheduling - Flexibility and adaptability under pressure - Committed and detail-oriented Work Experience

Paralegal (Remote)

Amourgis & Associates January 2024 – July 2025

- Collect and file legal documents for multiple cases. - Schedule and manage client appointments and follow-ups. - Utilize BestCase, Clio, Case Status, and PC Law for case tracking and updates. - Support attorneys with document preparation and client correspondence.

Front Desk Associate

Marriott Savannah Riverfront April 2023 – June 2024

- Welcomed and checked in guests, processed payments, and managed guest inquiries. - Resolved guest concerns with professionalism, ensuring high-quality customer service. Customer Service Representative

VXI Davao January 2019 – June 2019

- Handled customer calls and inquiries with efficiency. - Resolved complaints and provided product and service information.

Education

Joji Ilagan International Schools

Bachelor of Science in International Tourism Management Davao City, Philippines 2019 – 2023

University of the Immaculate Conception

Senior High School 2016 – 2018

Greenfield National High School

High School 2012 – 2016

Arakan Central Elementary School

Elementary 2005 – 2012

Languages - English - Filipino

Character Reference

Carla May Arabejo

VA in Accounting

Davao City, Philippines

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